Senior Accountant - Franchise Accounting

Headquarters Careers At Servpro Industries • Gallatin, TN

3d

About The Position

The Senior Accountant will perform key functions within the Order to Cash cycle, including billing operations, revenue recognition, and other franchise accounts receivable processes. This role plays a critical part in ensuring accurate financial reporting, optimizing billing processes, and maintaining compliance with internal controls and US GAAP. The Senior Accountant will collaborate cross-functionally to drive process improvements and support ERP transformation initiatives.

Requirements

• Proven leadership experience in supervising accounting teams.
• Solid understanding of US GAAP and ability to research technical accounting issues.
• Advanced proficiency in Microsoft Excel and data analysis tools.
• Strong project management and organizational skills.
• Excellent communication and cross-functional collaboration abilities.
• High attention to detail.
• Must be flexible with high reliability and able to maintain strict confidentiality.
• Ability to work independently and on a team within a fast-paced environment.
• Constant telephone and computer use.
• Ability to read, write, and speak the English language to communicate with franchisees, employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
• Minimum 4 years of experience in accounting with a focus on Order to Cash, with experience implementing invoice processes at scale, with experience in Revenue Recognition.
• Professional/managerial experience in an accounting and finance department and in a corporate environment.
• Robust Microsoft Office experience, especially Excel and PowerPoint.
• Financial and Accounting Software (ERP) Blackline or similar account reconciliation software
• Bachelors degree in accounting, or related field.

Responsibilities

• Support peer group responsible for daily invoices to franchises including product and equipment invoices.
• Own and review reconciliations, transaction activity, and aging reports.
• Serve as backup for Franchise Accounting activities including but not limited to: o Vehicle invoicing o Notes Receivable management o Payment portal management and cash applications
• Liaise with project teams on design, testing, and implementation of new billing workflows and ERP enhancements
• Ensure accurate and timely revenue recognition aligned with ASC 606.
• Manage deferred revenue schedules and ensure timely recognition in accordance with GAAP.
• Maintain quarterly and yearly roll-forward of franchise unit counts and deferred revenue.
• Analyze complex contracts for proper revenue treatment.
• Maintain documentation and support for audit and compliance reviews.
• Support administration of recurring fees, including designing, testing, and implementing changes as needed.
• Regularly analyze recurring fee invoices and payments to ensure accuracy and compliance.
• Serve as backup to Royalty Administrator.
• Gain comprehensive knowledge of department operations to support continuity and future leadership needs.
• Support month-end, quarter-end, and year-end close activities.
• Partner with IT and Finance to implement robust internal controls across Franchise Accounting operations.
• Develop, maintain, and update Standard Operating Procedures in assigned role.
• Assist with external audits and internal reviews.
• Contribute to process improvement initiatives across the accounting function.
• Liaise with cross-functional teams (Convention Committee) to plan and execute yearly Convention.
• Support design and testing of Convention Registration website.
• Attend Annual Servpro Convention to support Registration and Help Desk.
• Support post-convention invoicing, payments to franchises, and reporting.

Benefits

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level