Senior Account Specialist

ICF•Baton Rouge, LA

32d•$73,738 - $125,354•Hybrid

About The Position

Senior Account Specialist, Trade Ally Network Location: Baton Rouge, Louisiana Ready to make a difference? As a Senior Account Specialist, you will support all residential utility programs, working closely with the client and ICF’s implementation team, to recruit, train, and manage a trade ally/service provider network. A Senior Account Specialist will gain exposure to various types of energy efficiency projects and typically provides relationship management, field/virtual training, and performance tracking of a trade ally/service provider network, and other technical services for a utility energy efficiency program and their stakeholders. In this role, you would be responsible for managing qualifications, recruiting, and participation requirements, innovative reporting, and analysis, conducting market research, and facilitating communications and coordination across a Residential Trade Ally/Service Provider (TA) network throughout Louisiana. Why you will love working here Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs Investment in the community: Donation matching, volunteer opportunities Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning Any many, many more Ask your recruiter for more details!

Requirements

Bachelor’s degree in Business, Organizational Management, Building Science, Energy Systems, Sustainability or related field (or applicants can substitute one year of related experience for one year of education)
5+ years experience working with trade allies (contractors, vendors, partners) within building sciences, energy efficiency, construction, sustainability, energy industry and/or related experience
Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

Nice To Haves

Experience and knowledge of residential energy efficiency
Certified Energy Manager or BPI credentials a plus
Bilingual in Spanish and English a plus

Responsibilities

Lead the recruitment, development, and management of a Trade Ally network to ensure participation and satisfaction in the program
Develop monthly technical bulletins, outreach planning, and outreach communication efforts in collaboration with program implementation teams
Assist in program reporting, incentive processing, and administration tasks as directed
Develop, execute, and manage a training program for Trade Allies and internal support team members on best practices and technical subject matters relevant to current issues and direction of the implementation team
Support the reporting team to assemble and provide reports, presentations and database management using many MS Office programs along with industry-specific software tools.
Stay informed on industry news, updates, and trends.
Other duties to support the program that may vary depending on the time of year