Senior Account Sales Representative

SpectrumMissoula, MT
128d

About The Position

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. The job involves selling products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.

Requirements

  • Knowledge of cold call sales skills, persuasion, and clear communication skills.
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
  • Ability to work outside for extended periods in any season and/or during inclement weather.
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
  • Valid driver's license with a satisfactory driving record within Company required standards.
  • High School Diploma or equivalent work experience.
  • Experience in sales or customer service - 1+ years.

Nice To Haves

  • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals.
  • Knowledge of cable or telecommunications services.
  • Experience with consumer education of products and services.
  • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.
  • 2+ years sales or relevant work experience.

Responsibilities

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio.
  • Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management.
  • Generate incremental revenue from existing customers by adding new/additional services.
  • Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved.
  • Maintain a well-informed knowledge base of competitors' activities throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions.
  • Attend and actively contribute to sales meetings and training programs.
  • Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders, and sales reporting.
  • Collect and account for funds and provide receipts according to Company policies and guidelines.

Benefits

  • Comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
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