Senior Account Representative

Genuine Parts Company•Lexington, KY

2d•Onsite

About The Position

The Senior Account Representative focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. GPC, established in 1928, is the largest global auto parts network and a leading industrial parts distributor, offering rewarding careers that combine a small company feel with a global scale. The company's strengths lie in building relationships and delivering value by merging local expertise with a global force.

Requirements

Typically requires a bachelor's degree and seven (7) or more years of experience or an equivalent combination.
Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
Excellent written and verbal communication skills.
A proficient understanding of key sales principles and best practices.
Ability to influence customers, while maintaining healthy relationships.
Ability to take initiative and work with limited direction.
Ability to multitask and manage time well.
Ability to use Microsoft Office.
Travel required.
Valid driver's license required.

Responsibilities

Increases revenue and profitability through generation of new business and further development of existing accounts.
Generates new leads by networking, cold calling, researching various directories and internet sites.
Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
Understands complex requirements from customers for preparation of customized quoting.
Delivers effective sales presentations and ensures technical requirements are met.
Assists with on-site troubleshooting of customers' concerns.
Works with and coordinates vendor resources to build relationships and support sales.
Performs other duties as assigned.