Senior Account Manager

Quinstreet • Foster City, CA

269d • $90,000 - $135,000

About The Position

QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and 'research and compare' consumers with brands. We run these virtual- and private-label marketplaces in one of the nation's largest media networks. Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results. Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience. This role will facilitate the credit card category's fast growth and enable us to both uphold and expand our existing relationships. It requires an individual to be very analytical, detail-oriented, resourceful, and able to prioritize multiple projects under tight deadlines. We are seeking a candidate who is fantastic at building relationships, highly motivated, a strategic thinker, and organized. This role needs someone with a high-level of business acumen and who is hyper-focus on partner satisfaction. Knowledge of the personal finance space is strongly preferred, along with an interest in various credit card products from both major banks and smaller/fintech providers.

Requirements

• 5+ years of experience in client management in financial services
• Must be very comfortable with numbers and highly proficient in Excel to analyze data
• Prior experience with business intelligence/data visualization tools such as Tableau or SQL preferred
• Must be able to quickly grasp the key drivers of the business, be comfortable with multi-tasking, and can independently prioritize tasks given their impact to the vertical
• Strong communication, relationship-building and partner management experience
• Skilled understanding of web metrics, online pricing structures (CPM, CPC, CPA, etc.) and how they impact the profitability of a business
• Knowledge of best practices in online performance marketing
• Solid project management and team leadership skills
• Thrive in a fast-paced, team environment with the ability to
• Outstanding analytical skills and rigor, excellent at complex problem-solving
• BA/BS degree in Economics, Marketing, Business, or extensive related job experience
• MBA preferred, but not required with experience

Responsibilities

• Ongoing direct operational management and P&L responsibilities for a set of advertisers, including setting and managing expectations proactively
• Access and analyze significant amounts of data to identify trends and/or patterns which lead to specific insights about client marketing programs
• Regularly work to proactively identify unfulfilled client needs and recommend solutions to meet those needs
• Partner cross-functionally with internal and external media teams and other internal stakeholders to ensure advertiser and organizational goals are met or exceeded
• Develop and foster relationships with senior and executive-level client contacts
• Provide thought leadership in developing new, innovative marketing practices, including remarketing and cross-sell opportunities within QuinStreet's breadth of verticals
• Track best practices and document processes when required
• Leverage internal technology and industry-standard tools to understand compliance requirements and recommend remediation solutions across various media channels
• Management of monthly product reconciliations and client billings

Benefits

• Health care benefits
• Retirement benefits
• Paid days off (paid sick leave, parental leave, paid time off, or vacation benefits)
• Any other tax-reportable benefits
• Performance bonus or commission
• Equity in the form of restricted stock units

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree