Senior Account Manager (Must live in IN, IL, MI, WI, MN or IA)

OraSure Technologies Inc.

1d • $91,000 - $154,000 • Remote

About The Position

Here at OTI our innovative sampling tools and diagnostics unlock access to accurate, essential information that advances global health and well-being. Our products include molecular sampling kits for the genome and microbiome, and rapid diagnostics for infectious disease.

The Senior Account Manager will develop relationships with end-users, key opinion leaders, market influencers, and distribution sales professionals in assigned geographical territory and conduct sales calls to all decision makers in applicable markets.

Requirements

• Ability to present OraSure products successfully generating incremental sales and closing new business
• Ability to assess and prioritize OraSure opportunities within assigned territory and successfully close business
• Knowledge in formulating, writing and following a business plan for assigned territory
• Self-motivation, initiative and time management skills
• Excellent communication skills; ability to lead product demonstration sessions for large and small groups of customers as needed
• Proficient in Microsoft Office Suite or similar technology platforms
• Ability to prepare or respond to a request for proposal
• Demonstrated product knowledge
• Knowledge of (or ability to learn) the competitive marketplace
• Bachelor's degree required
• 5+ years of sales experience
• Familiarity with the diagnostics marketplace
• Operate company provided business tools (laptop, phone, etc.)
• Willing to travel up to 50%, depending upon territory
• Operate remotely but residence in IN, IL, MI, WI, MN or IA

Responsibilities

• Meet monthly, quarterly and yearly sales quotas and account “close” goals and provide customer feedback to improve OraSure products to best meet our market demands
• Prospect new customers within a prescribed territory
• Market/promote products within the assigned territory to meet or exceed sales quota and account closure goals. Portfolio productions include Point of Care tests for HIV, Hepatitis C and Syphilis, as well as an OTC HIV test
• Support and train new customers, assist with validations as required
• Support and manage appropriate distribution partners to help drive demand for OraSure products with their end customers
• Prepare and present business reviews for all key customers as defined by your Sales Manager
• Follow up with all new and existing customers to ensure training is completed, product is being utilized correctly, and seek opportunities to expand business in existing accounts
• Provide customer support as needed
• Introduce new OraSure products/services when applicable
• Work cooperatively and synergistically with team members and across business units
• Annual/daily revenue forecasting as required by Sales Manager
• Responsibility for meeting sales objectives in the assigned territory, including prospecting, forecasting and closing business
• Ensuring the success of distribution partners through educating, directing, and holding accountable those that carry OraSure products in the territory
• Provide sales management with accurate forecasts, business plans and territory reports
• Gathering competitor intelligence, researching customer base
• Scheduling appointments and associated business travel
• Meet and exceed goals for demand generating KPI’s (Key Performance Indicators), including customer meetings, phone calls, and other critical activities
• Product demonstration and instruction in assigned territory
• Attending trade shows and conferences, as directed by Sales Director
• Prompt follow-up to customer inquiries, by phone, email or written correspondence
• Use of OraSure’s Customer Relationship Management (SFDC) program on a daily basis to enter customer contact information, leads, and pipeline management
• Face to face and virtual client appointments, presentations to decision makers, in-service demonstration for staff
• Provide outstanding customer service to both new and existing customers.
• Proactively identify customer issues and assist in their resolution
• Timely completion of all administrative assignments, including monthly reports, routine forecasts, expense reports, and SFDC documentation
• Performs job duties and tasks in compliance with OraSure Technologies’ standards and specifications.
• Ensures job duties and tasks conform to FDA and ISO regulations that apply to OraSure Technologies, Inc.

Benefits

• Tiered Medical PPO, EPO, Vision and Dental coverage
• Disability and Life Insurance Benefits
• Generous 401K plan and company-matching contributions
• Highly competitive paid time-off
• Maternity Leave and Parental Leave Coverage
• Employee Referral Program – you may be eligible for a cash bonus if your referrals are hired
• Employee Assistance Program
• Employee Service Recognition
• Job-related Training Programs
• Ability to participate in Teams, Committees, Events and Clubs
• Depending on the role you may be eligible to work in a hybrid environment or fully remotely
• Free Onsite Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees