Senior Account Manager (Denver)

Engine•Denver, CO

3d•$75,000 - $75,000

About The Position

At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work. While we’re excited to review your application, please note that our team may be leaning into our unlimited PTO policy to enjoy the holiday season. We appreciate your patience as our responses may be a little slower than usual as we recharge! We believe that people don’t just want to work for a company—they want to be part of something bigger. At Engine, we’re building more than a team; we’re building a movement. One where individuality is celebrated, where challenge fuels growth, and where the status quo is never enough. We know we’re not for everyone, and that’s okay. But if you thrive in a fast-moving, high-impact environment and want to shape the future of travel, you just might belong here. Curious? Check out our DNA—if it resonates with you, let’s talk! As a Senior Account Manager (Tempe), you will be responsible for helping our Mid-Market customer base realize the full potential of our product by driving spend, retention and adoption of the platform.  In this role you will be assigned a set list of customers and be responsible for leveraging the full scope of company products and services to deliver business solutions that drive customer value.

Requirements

Minimum 3 years of account management experience in a B2B organization
Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands.
Brings a positive attitude and energy to work every day.
Experience with Salesforce, Outreach, Gong or similar sales technologies
Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
Strong organizational skills with a track record of retaining and expanding existing customer base
Experience in utilizing tech stack to identify trends in customer account usage
Strong business acumen to partner with our customers to drive solutions to their business problems

Responsibilities

Proactively identify new revenue opportunities by hunting within your existing account base to generate business and consistently exceed quota.
Drive growth and customer success by upselling within your dedicated book of business and ensuring maximum product adoption to increase value.
Demonstrate strong communication and leadership skills by excelling in research, analysis, and presentation during customer-focused Quarterly Business Reviews (QBRs).
Strategically plan and execute account growth by designing a comprehensive business plan that includes cross-selling and targeted strategies to drive adoption and engage decision-makers.
Ensure smooth transitions and effective onboarding by facilitating the hand-off of key accounts from sales to account management, collaborating closely with Account Executives.
Present a compelling value proposition by positioning our expertise within the unmanaged travel space to showcase our solutions effectively.
Foster cross-functional collaboration to drive customer outcomes by working closely with teams such as business operations, member support, marketing, and more.
Become a trusted subject matter expert by acquiring in-depth, accurate knowledge of the platform and the industry to support customers effectively.
Maintain strong performance by consistently meeting or exceeding daily KPI requirements to drive results and maintain operational excellence.

Benefits

Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
Benefits: Check out our full list at engine.com/culture .
Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

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