Senior Account Manager

Enhesa•Arlington, VA

6h•$90,000 - $105,000•Hybrid

About The Position

The Senior Account Manager maintains and expands relationships with important large customers. Assigned to several existing customers, the Senior Account Manager is responsible for achieving sales figures and assigned account objectives, such as retention and growth. The Senior Account Manager represents the entire range of Enhesa’s products and services to assigned customers while leading the customer account planning cycle and ensuring customers’ needs and expectations are met.

Requirements

Bachelor’s degree in business, communications, marketing or similar field of study from an accredited university required
5-7 years of demonstrated experience with sales and account management in a business to business environment in the SAAS, IT, insurance, engineering, financial services or consultancy industry
Experience in executing sales and account plan-based strategies for current clients
Demonstrated ability to achieve annual growth targets and client satisfaction
Solid project management/cross-functional collaboration
Solid problem-solving and customer relationship management (CRM) skills
Knowledge of internal tools : Jira, Confluence, and SharePoint
Team player
Ability to work on a team in a collaborative environment, sharing information and best practices
Fluency in English
Proficiency in Microsoft Office Suite 365

Nice To Haves

Other languages are an asset

Responsibilities

Maintaining and developing professional relationships with existing clients
Proactively assessing, clarifying, and validating customer needs on an ongoing basis
Leading solution development efforts that best address customer needs while coordinating the involvement of all necessary Enhesa personnel
Onboarding clients
Managing and owning contract renewals and growth opportunities
Supporting the Account Management team internally
Participating in tradeshows and conferences