Senior Account Manager, Chicago

Presidio•Chicago, IL

About The Position

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. The Role: Presidio Network Solutions is a leading digital solutions and services provider, helping clients unlock the transformative power of technology. We are seeking an experienced and driven Core Sr. Account Manager to join our team, focusing on strategic and core accounts. This role is pivotal in managing and growing key accounts, driving sales growth, and ensuring the successful delivery of solutions. The ideal candidate will have a strong background in cloud solutions, particularly AWS, and a proven track record of strategic account management. Travel Requirements: Ability to travel up to 30% Ability to regularly travel for onsite meetings with customers as needed without challenges (up to 30%)

Requirements

Selling of Professional Services: A proven track record in the sale of professional services to solve customer problems
Strategic Account Planning: Organizing and leading strategic account planning among Cloud Service Providers and internal Presidio Teams
Solution Selling: Deep understanding of solving business problems. Ability to effectively communicate complex technical concepts to non-technical stakeholders
Sales Skills: Demonstrated success in meeting or exceeding sales targets within strategic accounts. Strong negotiation and deal-closing abilities
Operational Skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking
Communication: Exceptional verbal and written communication skills. Proven ability to build and sustain strong client relationships at a strategic level
Problem-Solving: Excellent analytical and problem-solving skills. Ability to develop innovative solutions to meet client needs
Team Player: Strong interpersonal skills and the ability to collaborate effectively with colleagues across various departments
Bachelor's degree in business, sales, computer science, engineering, or related field, or equivalent experience and/or military experience
5+ years of successful quota achieving outside sales experience in the Wisconsin market, ideally in network, cloud, digital transformation, security, infrastructure, data center, professional services, and/or managed services and/or 5+ years of experience in strategic account management, sales, or business development within the AWS or Microsoft ecosystem.

Responsibilities

Strategic Account Management: Develop and maintain deep, strategic relationships with key client stakeholders. Serve as the primary point of contact and trusted advisor for strategic customers
Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities
Sales Growth: Identify, pursue, and close new business opportunities within strategic accounts. Develop and execute comprehensive account plans to achieve revenue targets
Prospecting New Business: Identify and engage with prospective customers in target industries, developing new business leads, and converting prospects into long-term clients
Client Engagement: Understand the business objectives and challenges of strategic customers. Present and advocate for solutions that align with client goals
Solution Delivery: Collaborate with technical teams to ensure the successful implementation and delivery of solutions. Oversee project timelines, budgets, and deliverables
Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health
Collaboration: Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals
Collaboration with Partners: Build and maintain relationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers
Reporting: Monitor and report on account performance, sales metrics, and client satisfaction. Provide regular updates and strategic insights to senior management
Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling