Senior Account Manager

Marsh McLennan • Katy, TX

131d • Hybrid

About The Position

As our Senior Employee Benefits Account Manager, you'll build and maintain key client and carrier relationships, assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving. You'll work with the Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients, provide analysis and recommendation of coverage needs, prepare/provide marketing information, complete the implementation process, schedule and conduct meetings, prepare and deliver forms to clients, attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes, and participate in other projects as needed.

Requirements

• Bachelor's degree or equivalent education and related training.
• 5+ years of relevant insurance industry experience.
• Life & Health insurance license.
• Strong client relations skills, including excellent communication skills and service orientation.
• Cooperative nature and tactfulness to resolve client and company problems.
• Demonstrated proficiency in basic computer applications such as Microsoft Office Suite.

Nice To Haves

• Advanced degree.
• Certification or designation.
• Experience with Requests for Proposal.

Responsibilities

• Build and maintain key client and carrier relationships.
• Assist clients and teammates with service questions related to administration, billing, claims issues, and problem solving.
• Monitor and manage the renewal process for assigned clients.
• Provide analysis and recommendation of coverage needs.
• Prepare and provide marketing information.
• Complete the implementation process.
• Schedule and conduct meetings.
• Prepare and deliver forms to clients.
• Attend seminars, classes, and carrier meetings to stay up-to-date on products and legislative changes.
• Participate in other projects as needed.

Benefits

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Hybrid Work.
• Charitable contribution match programs.
• Stock purchase opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree