Senior Account Manager

Cognism • Boston, MA

271d • $90,000 - $100,000 • Hybrid

About The Position

Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. As a Senior Account Manager, you will be responsible for managing and growing relationships with some of Cognism's highest-profile customers. You will oversee monthly renewals while proactively identifying upsell opportunities, expanding engagement within these key accounts. This role requires a strong new sales/hunting approach to drive expansion and maximize revenue from our most strategic customers.

Requirements

• Minimum of 4 years as an Account Manager in B2B SaaS companies.
• Proven ability to drive revenue growth through renewals and upsells.
• Demonstrated success in proactively identifying and closing new business opportunities within an existing customer base.
• Ability to build rapport with customers, understand their challenges, and position Cognism as a valuable solution.
• Experience in managing a large book of business (c. $1m - $3m) with a disciplined and organized approach to sales processes.
• Ambitious, results-driven, and continuously seeking ways to improve sales performance.
• A team player who works well cross-functionally and contributes to the overall success of the organization.
• Comfortable in a fast-paced, evolving environment, handling multiple priorities effectively.

Responsibilities

• Drive Customer Renewals - Manage and execute renewal processes, ensuring customer satisfaction and maximizing retention revenue.
• Expand High-Profile Accounts - Identify and engage with new buying centers within key customer accounts to uncover upsell opportunities.
• Proactively Prospect within Accounts - Use a hunting approach to identify and develop new sales opportunities within our most strategic customer relationships.
• Collaborate with Customer Success - Work closely with Customer Success Managers to align on customer health, strategizing expansion and retention efforts.
• Lead Commercial Negotiations - Confidently run pricing and contract discussions, securing the best commercial outcomes for Cognism and its customers.
• Deliver Product Demos - Showcase new feature rollouts and tailored solutions to demonstrate the value of Cognism's product suite.
• Maintain Pipeline Discipline - Keep detailed and structured records of all customer interactions, opportunities, and forecasting insights within our CRM.

Benefits

• Inclusive community of brilliant, diverse people.
• Supportive and empowering workplace culture.
• Opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior