Senior Account Manager

ASM International • Hillsboro, OR

290d

About The Position

Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. The Senior Account Manager reports to the Senior Director of Sales and is responsible for product line sales and customer level product satisfaction at a key customer. The position is responsible for the growth, product penetration and viability of ASM Front-End products at the key customers facilities worldwide. To accomplish these responsibilities, the Senior Account Manager will define strategies and lead the program team in partnership with ASMs Key Product Units (KPUs) to oversee ASM interests in marketing, sales, process performance, hardware/software performance and product evolution.

Requirements

• Bachelor's or Master's degree in engineering discipline
• 10+ years in Account Management, Sales, or related sales support activities in the Semiconductor Capital Equipment Industry
• Understanding of semiconductor manufacturing process
• Account management experience with key customer
• Project management experience
• Previous history of people management
• Excellent communication & presentation skills to an executive level

Responsibilities

• Supports our 'safety first' culture throughout the organization.
• Thinks strategically, with the ability to drive execution across the organization.
• Primary owner for all contractual and commercial issues between ASM and customer.
• Facilitates coherent communication between customer, KPU and support organization.
• Represents the product lines as the senior point of contact and commercial interface with the customer.
• Manages resolution of complex commercial issues in the customer working groups.
• Develops and maintains a technical proficiency to anticipate customer requirements and applications for future business.
• Prepare sales and business plans with recommendations to product lines for development opportunities.
• Manages order book and forecast for the applicable product line(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree