Senior Account Manager - Precious Metals

Brinks•New York, NY

11d•$80,000 - $100,000

About The Position

Brink’s Global Services U.S., a division of Brink’s, Incorporated, is the premier provider of Secure supply chain services for precious metals, diamonds and jewelry, and other VAL services to retailers, financial institutions, and commercial / government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for an Account Manager. Salary Range: 80k-100k + commissions Job Summary: This position reports to the VP, Commercial Excellence for North America and Canada. The account manager will be responsible for the day-to-day account management of Brink’s Global Services’ Precious Metals customers. This individual will manage a book of business that’s comprised of the highest generating revenue customers utilizing Brink’s services to transport precious metals domestically and internationally. They will serve as the customer’s primary point of contact as they collaborate with the quoting/customer service, accounting, and operations teams (both domestically and internationally). This position requires up to 25% travel to facilities throughout the United States.

Requirements

Proven track record of success selling logistics and freight forwarding services – preferably in the precious metals space.
Minimum 2-3 years of experience in field sales in logistics/freight forwarding preferred or min 2-3 years sales experience and operational experience
Minimum 2-3 years of experience in meeting or exceeding business goals, including revenue targets, etc. in similar business or with similar business dynamics, i.e. managing and developing senior relationships, managing across multiple functions, departments and opportunities.
Possess a strong client facing presence, well developed relationship skills, and the knowledge to contribute effectively to successful proposal creation.
Intermediate level experience with Microsoft Office products.
Excellent communication, interpersonal and skills.
Strong time management skills
Skilled in working cross culturally, in developing relationships with stakeholders regionally and globally
Excellent marketing, sales, operational, and customer service skills
Ambitious, enthusiastic, and self-motivated with a strong work ethic
Fast paced, high energy level and able to manage multiple priorities
A confident, assertive ‘doer’
Not frightened to challenge and to tackle issues
Commercially and financially astute
Adapts quickly to change

Nice To Haves

B.A. or equivalent degree in Business, Logistics, Supply Chain, or related field.
Experience in import/ export operations as it relates to high value commodities
Excellent track-record in developing profitable and successful relationships.
Experience within a fast paced, competitive, environment.
Evidence of successful career progression.
Basic data base management and or project management software skills would be a plus.

Responsibilities

Develop Individual account strategies in conjunction with the VP, Commercial Excellence to execute them at the highest service standards and to the full satisfaction of our customers.
Focuses on retention and growth of top revenue-generating customers
Expands lanes to maximize wallet share
Problem-solves operational challenges internally and externally
Prepares content and attends QBRs with LOB Owner
Respond to RFP’s, follow up on offers submitted to clients and other Brink’s stations.
Help customers as a day-to-day contact while using the appropriate escalation channels as matters arise.
Ensure activities are coordinated with the global team.
Adherence to local, national, and international legislation and procedures (Customs, VAT, Money laundering etc.).
Build, foster and manage relationships with 10-50 top clients
Utilize the CRM to provide global visibility to activity.
Monitor deals and agreements with customers, affiliates, and subcontractors, ensuring adequate margins, compliance with company procedures.
Communicate with affiliates worldwide regarding opportunities with common international clients.