Senior Account Manager- Mining

Caterpillar • Lima, OH

38d

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. For decades, Caterpillar has been on an automation journey. Today, Cat technologies make it possible to automate a single mining process, remotely control a single machine, automate multiple types of equipment across your fleet, or implement a completely autonomous fleet of haul trucks that operate around the clock with no human intervention. As a Business Development Manager for our Autonomous Hauling Solutions (AHS), you will play a pivotal role in expanding our business across North and South America. Your mission is to drive growth by overseeing and coordinating all sales and marketing activities for Command for hauling, focusing on delivering long-term value to the client. You will dive deep into client profiles to uncover opportunities, develop sales strategies, engage with clients to understand their needs, and provide tailored solutions. You'll develop innovative comprehensive proposals that address their requirements and skillfully negotiate to secure favorable terms. Additionally, you will work closely with the contract team to finalize agreements. Your efforts will be instrumental in driving the success of AHS, making a tangible impact on our clients' operations and our company's growth.

Requirements

• Customer Focus: Extensive experience in deal creation and providing effective solutions to clients.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Industry Knowledge: Experience in mining operations or technology. Sales or engineering experience.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood clients needs.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Bachelor's degree in mining engineering or similar.
• Demonstrated ability to work with Mining Customers and/or Mining Dealers
• Understanding of mining technology
• Commercial/ Sales Experience
• English Advanced

Nice To Haves

• Strong understanding of Mining application and operations
• Previous field experience, preferably as a machine or aftermarket sales representative
• Project management experience
• Experience with financial and accounting principles
• Proven ability to work across the enterprise to achieve results
• Proven leadership in cross-functional or field-based roles.

Responsibilities

• Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet client requirements.
• Liaise with dealers and internal business partners about sales opportunities you will be managing.
• Designing processes for informing client of rates, shipping date, anticipated delays and any additional information needed by the clients.
• Working directly with client to collect information, sell additional products and services to current clients, and ensure clients' needs are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing
• Number of Employees: 5,001-10,000 employees