Senior Account Manager - Luxury

Brinks•New York, NY

9d•$80,000 - $100,000

About The Position

Brink’s Global Services U.S., a division of Brink’s, Incorporated, is the premier provider of Secure supply chain services for precious metals, diamonds and jewelry, and other VAL services to retailers, financial institutions, and commercial / government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Senior Account Manager. Salary Range: 80k-100k + commission Job Summary: This position reports to the Luxury/Commodities Sales Director. The account manager will be responsible for day-to-day sales and business development function for verticals that include but are not limited to: Luxury fashion, High-end retail, and Luxury Jewelry/Watches for Brink’s Global Services US. This individual will be able to problem-solve at the most senior level within the internal organization and external customers. This role will be responsible for managing global relationship on an internal and external basis often interacting with the senior leadership of operations to resolve customer issues in a global capacity. This position requires up to 25% travel to facilities throughout the United States to work on the development of new business and servicing of existing clients.

Requirements

Proven track record of success selling logistics and freight forwarding services – preferably in the Retail, Fashion, or High Value Products verticals.
Minimum 2-3 years of experience in field sales in logistics/freight forwarding preferred or min 2-3 years sales experience and operational experience
Minimum 2-3 years of experience in meeting or exceeding business goals, including revenue targets, etc. in similar business or with similar business dynamics, i.e. managing and developing senior relationships, managing across multiple functions, departments and opportunities.

Nice To Haves

B.A. or equivalent degree in Business, Logistics, Supply Chain, or related field.
Experience in import/ export operations as it relates to high value commodities
Excellent track-record in developing profitable and successful relationships.
Experience within a fast paced, competitive, environment.
Evidence of successful career progression.
Possess a strong client facing presence, well developed relationship skills, and the knowledge to contribute effectively to successful proposal creation.
Intermediate level experience with Microsoft Office products.
Basic data base management and or project management software skills would be a plus.
Excellent communication, interpersonal and skills.
Strong time management skills
Skilled in working cross culturally, in developing relationships with stakeholders regionally and globally
Excellent marketing, sales, operational, and customer service skills
Ambitious, enthusiastic, and self-motivated with a strong work ethic
Fast paced, high energy level and able to manage multiple priorities
A confident, assertive ‘doer’
Not frightened to challenge and to tackle issues
Commercially and financially astute
Adapts quickly to change

Responsibilities

Develop Individual account strategies in conjunction with the Director of Luxury to execute them at the highest service standards and to the full satisfaction of our customers.
Focuses on retention and growth of top revenue-generating customers
Expands lanes to maximize wallet share
Problem-solves operational challenges internally and externally
Prepares content and attends QBRs with LOB Owner
Respond to RFP’s, follow up on offers submitted to clients and other Brink’s stations.
Ensure activities are coordinated with the global team.
Support the Luxury Customer Service Team in all matters related to the business.
Adherence to local, national, and international legislation and procedures (Customs, VAT, Money laundering etc.).
Build, foster and manage relationships with 10-50 top clients
Utilize the CRM to provide global visibility to activity.
Monitor deals and agreements with customers, affiliates, and subcontractors, ensuring adequate margins, compliance with company procedures.
Communicate with affiliates worldwide regarding opportunities with common international clients.