Senior Account Manager (Hogarth Health Studio)

WPP-posted 3 months ago
$60,000 - $140,000/Yr
Full-time • Mid Level
NJ
5,001-10,000 employees
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WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

  • Provide expert advice and support on project scoping, briefing best practices, and communication strategies.
  • Collaborate closely with internal and external counterparts to assess project requirements and manage client expectations.
  • Support and educate teams on the effective utilization of project management tools.
  • Empower partners to manage client expectations and serve as a primary point of contact for assigned client projects.
  • Proactively anticipate potential roadblocks and develop timely solutions.
  • Serve as a primary escalation point for project-related issues and manage client communications during issue resolution.
  • Contribute to initiatives aimed at streamlining operational processes.
  • Assist with the assessment of project briefs and manage the project intake process.
  • Cultivate and maintain strong relationships with assigned clients.
  • Collaborate with the Account Lead to identify client needs and contribute to strategic account planning.
  • Ensure consistent communication with clients regarding project status and prepare regular updates.
  • 5+ years of experience in project coordination, project management, or operations support with significant client-facing responsibilities.
  • Direct experience supporting projects within the Health/Pharmaceutical industry is highly preferred.
  • Proven experience with project intake processes, brief assessment, and scope definition.
  • Proficiency with project management and workflow tools (e.g., Jira, Asana, Workfront or similar).
  • Strong understanding of the project lifecycle in a creative or production environment.
  • Excellent organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
  • Demonstrated ability to influence and educate internal teams on best practices.
  • Strong verbal and written communication skills.
  • Proven ability to build and maintain strong client relationships.
  • Proficiency in MS Office products.
  • Bachelor's degree in Marketing, Communications, Business Administration, or a related field preferred.
  • Experience in the Health/Pharmaceutical industry, particularly regarding content creation and regulatory compliance.
  • Foundational grasp of AI concepts.
  • Competitive salary range of $60,000—$140,000 USD.
  • Hybrid work approach with teams in the office around four days a week.
  • Comprehensive benefits package.
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