Senior Account Manager- Commercial Insurance

The Jonus Group•Alpharetta, GA

About The Position

A dynamic and experienced Senior Account Manager is needed to join a Commercial Insurance team. This role involves managing a portfolio of high-value commercial clients, fostering long-term relationships, and ensuring their insurance needs are met with care, efficiency, and expertise. The ideal candidate thrives in a fast-paced environment, has a client-first mentality, and excels at developing tailored insurance solutions.

Requirements

Bachelor's degree in Business, Insurance, Risk Management, or a related field (or equivalent experience).
A minimum of 5+ years of experience as an Account Manager in Commercial Insurance, with proven success in client management and portfolio growth.
Expertise in commercial insurance products, coverages, and carrier underwriting practices.
Strong relationship-building, negotiation, and client-service skills.
Excellent organizational skills with the ability to manage multiple clients, tasks, and deadlines.
Analytical mindset with problem-solving abilities to address complex client needs.
Proficiency in using CRM systems and insurance-related software.
Ability to adapt to changing circumstances in the insurance market and maintain a solutions-oriented approach.
Comfortable in a collaborative team environment with a focus on continuous learning and professional growth.
Willingness to travel occasionally, if required, to meet client needs.

Nice To Haves

Insurance-related certifications (e.g., CIC, CRM, CPCU) are highly desirable.

Responsibilities

Build, manage, and maintain strong client relationships with a portfolio of commercial insurance accounts.
Collaborate closely with underwriters, carriers, and team members to assess client needs and provide customized insurance products and services.
Deliver expert advice to clients by analyzing coverage needs and presenting comprehensive insurance solutions that align with their business goals.
Serve as the point of contact for day-to-day client inquiries, providing timely and effective communication.
Oversee policy renewals, endorsements, and claims management to ensure client satisfaction and retention.
Conduct annual client reviews to ensure coverage aligns with business growth or changes.
Stay current with industry trends, regulatory changes, and market developments to provide strategic recommendations to clients.
Handle escalations or complex account challenges while working collaboratively with team members to resolve issues quickly and efficiently.
Actively contribute to team goals, mentoring junior team members and sharing best practices.
Ensure accurate record-keeping and documentation in compliance with organizational standards and regulatory requirements.