Senior Account Executive

Publicis Groupe•Miami, FL

56d•Hybrid

About The Position

We are seeking a Senior Account Executive for our Miami office. This is a hybrid role (3 days onsite per week, with option to work from home 2 days per week). The Senior Account Executive plays a key role in supporting both day-to-day client communications and the successful execution of creative projects. This individual will manage tracks of work, while also supporting Account Leads on larger initiatives and processes—ensuring our creative delivery process is followed through to completion. You should be self-directed, solution-oriented, and confident in influencing team actions to meet both internal expectations and client satisfaction. You will be expected to manage multiple workstreams, maintain strong internal and external relationships, and contribute to high-quality creative and strategic deliverables.

Requirements

3+ years of experience including leading digital projects across multiple channels in a digital or advertising agency.
Ability to solve problems build strong rapport with teams to achieve desired outcomes.
Self-starter who takes initiative to identify opportunity areas, offer solutions and act on them.
High attention to detail and strong time management and organizational skills.
Exceptional written and verbal communication skills.
Flexible and adaptable to evolving situations and needs.
Ability to build and nurture successful relationships with clients, internal teams, and other stakeholders.
Microsoft Office experience (Excel, Outlook and PowerPoint).

Nice To Haves

Experience or familiarity with Media and Media accounts is a plus.

Responsibilities

Client & Project Leadership Serve as the primary internal day-to-day contact across assigned projects, working closely and proactively to ensure continuous alignment between client needs and agency contributions.
Schedules and participates in client briefings, meetings and presentations as necessary, and assisting client leaders with follow up.
Managing email communication with clients on specific projects, tasks or requests.
Review client deliverables for brand and strategic alignment, consistency, and completeness across all feedback rounds.
Clearly and professionally articulate feedback, timelines, and deliverable expectations to internal teams.
Manage multiple workstreams ensuring deadlines are met and quality standards are upheld.
Proactively identify and address smaller client issues or project escalations in collaboration with Delivery and Account Leadership.
Internal Collaboration & Communication Partner closely with Delivery and Creative teams to ensure accurate tracking of deliverables, timelines, and progress updates.
Coordinate internal communications such as status documents, meeting notes, and feedback summaries.
Proactively bring in senior team members when additional support or escalation is needed.
Drive momentum on assigned projects by ensuring accountability, clarity of roles, and timely execution.
Informing/collaborating with the Media & Analytics team to inform of creative updates.
Process Ownership & Operational Support Manage core client service processes for the account, including:
Creative talent rights and renewals tracking.
Support the creative trafficking process; managing the handoff of creative assets to the media team and internal creative rotation documents.
Transferring and organizing client feedback for internal use.
Maintain organizational systems that enable seamless collaboration and delivery across departments.

Benefits

Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
‘Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
medical coverage
dental
vision
disability
401k
paid time off