Senior Account Executive

Swanky

1d•Remote

About The Position

Swanky is a Shopify Platinum Partner that delivers high-performance ecommerce solutions for ambitious retailers and brands across the UK and Europe. They are trusted by Shopify to manage large and complex projects, including international launches, platform migrations, and custom systems integrations. Due to increasing demand, Swanky is expanding its commercial team with an experienced Senior Account Executive. This is a consultative sales role primarily focused on qualifying and progressing inbound opportunities. The successful candidate will be central to shaping how prospective clients engage with Swanky, working closely with the Commercial Director and Management Team to build strong relationships, create tailored solutions, and convert enquiries into long-term engagements. The role involves fielding enquiries, leading discovery conversations, collaborating with internal teams to develop and price solutions, and guiding clients through the buying process. Swanky is looking for someone with knowledge of the Shopify ecosystem, an understanding of challenges faced by large retailers, and the ability to translate this into credible, solution-led conversations.

Requirements

Several years of relevant experience within the Shopify ecosystem or another digital commerce ecosystem (e.g. Salesforce or Adobe) – either in an agency, systems integrator or commerce technology role
Deep understanding of the Shopify platform and partner landscape, with specialist knowledge in one or more of: International ecommerce, B2B commerce, Systems integration (e.g. ERP, OMS, WMS), Shopify POS and in-store retail
A consultative, solutions-oriented sales mindset, with confidence running discovery and building proposals
The ability to work autonomously where required, but also lead internal and external teams on larger and more complex project proposals
Strong commercial acumen and the ability to understand both technical and strategic requirements
Excellent communication and collaboration skills, with the credibility to operate at senior levels
A genuine interest in commerce, technology and the changing needs of retailers

Responsibilities

Qualify and lead inbound sales opportunities, from first contact through to signed SOW
Run tailored discovery sessions with prospective clients to understand business goals, technical context and project drivers
Collaborate with Swanky's delivery and strategy teams, along with key contacts at our technology partners, to shape compelling solutions and proposals
Own the development of pricing, documentation and supporting materials in line with our commercial framework
Work closely with the Commercial Director and senior stakeholders to ensure alignment with wider business goals
Build relationships with partner organisations and key Shopify (and other SaaS partner) contacts to stay close to the market and collaborate in providing tailored solutions to prospective clients
Track and manage opportunities through our CRM, contributing to accurate forecasting and reporting

Benefits

Competitive salary depending on experience
30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5
Flexible working hours during the day
Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully-remote role for the right candidate)
Employee Assistant Programme with 24/7 access to services
MacBook Pro (or your preferred choice of tech)
Working with dynamic, creative and growing clients on fun, challenging and often high-profile projects
Opportunity for occasional travel to client meetings and conferences
Be part of an inspiring, growing, highly collaborative and ambitious team, with opportunities to progress
Regular company socials and events