Senior Account Executive

Gallagher•Rancho Cordova, CA

11d

About The Position

Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability, Keenan is committed to delivering innovative solutions that protect and empower the communities we serve. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. We’re looking for a Senior Account Executive who loves building relationships, solving problems, and guiding clients through the complexities of employee benefits. In this role, you’ll be the trusted advisor for your territory—helping clients navigate renewals, understand their benefit options, and make informed decisions that support their employees and their budget.

Requirements

Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
1+ years supervisory experience.
Appropriate licensing as required.
A relationship‑builder who communicates with clarity and confidence.
A problem‑solver who enjoys digging into details and finding solutions.
Someone who thrives in a client‑facing role and can manage multiple priorities.
A team player who collaborates well across departments.

Responsibilities

Serve as the primary point of contact for your clients, ensuring they feel supported and informed.
Strengthen long‑term relationships through proactive communication and consultative guidance.
Review client needs and recommend benefit solutions that align with their goals.
Identify opportunities to enhance or expand existing programs.
Stay informed on industry regulations and share updates with clients.
Negotiate renewals and collaborate with carriers to secure competitive programs.
Lead presentations, open enrollment meetings, and employee orientations.
Partner with internal teams to ensure smooth installations, accurate billing, and timely issue resolution.
Assist with plan documents, SPDs, amendments, and contract proofing.
Maintain accurate CRM records and prepare reports as needed.
Support and mentor service team members.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program