Senior Account Executive I, Commercial Lines

Gallagher • Lowell, MA

91d

About The Position

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. The Senior Commercial Lines Account Executive position is available to sit out of our Lowell, Massachusetts or Portsmouth, New Hampshire office location.

Requirements

• Bachelor's degree with 7+ years client service and/or claims management experience.
• Must hold appropriate licensing as required and be able to travel up to 50% of the time.
• Proficiency in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
• Previous experience in managing client relationships essential.
• Strong written and verbal communication skills.

Nice To Haves

• Insurance knowledge.
• P&C experience preferred, as well as solid financial acumen.

Responsibilities

• Deliver high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts.
• Contribute to key business outcomes such as client retention, client satisfaction, enhancing value to clients and prospects, achieving operating/margin targets, and fostering a culture of performance and continuous improvement.
• Manage an assigned group of accounts successfully and profitably.
• Take a leadership role in the renewal process, ensuring the best possible solution is delivered to the client in a high-quality & timely manner.
• Secure existing business and drive the sale of additional services and lines of coverage.
• Conduct periodic audits to ensure compliance standards and service levels are met.
• Own all audit, review and claims processes for assigned book of business.
• Analyze data to draft client service plans, stewardship reports, and other meaningful reports tailored to the needs of the client.
• Forecast industry trends to predict needed changes in client strategies.
• Review changes in carrier offerings and policies and relay information to the larger service team and directly to clients.
• Facilitate and collaborate with account team on the agency’s renewal strategy.
• Create complex risk-management strategies for accounts and other team members to attract and retain large client accounts.
• Partner with industry and carrier experts to deliver strategy and solution options to clients and the broader agency.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees