Senior Account Executive, Commercial Lines

Gallagher • Des Peres, MO

84d

About The Position

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Requirements

• Bachelor's degree with 7+ years client service and/or claims management experience.
• Must hold appropriate licensing as required.
• Ability to travel up to 50% of the time.
• Proficiency in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
• Previous experience in managing client relationships essential.
• Strong written and verbal communication skills.

Nice To Haves

• Insurance knowledge.
• P&C experience preferred.
• Solid financial acumen.

Responsibilities

• Leads meetings with clients, including meetings at client locations.
• Responsible for providing comprehensive client support and acts as main client contact for book of business.
• Effectively manages difficult client communications including loss of coverage, claim denials, unfavorable underwriting and other challenging renewal scenarios.
• Negotiates and sells lines of insurance to clients to round out accounts as appropriate.
• Designs insurance and risk management plans for clients as assigned and directed by Agency management.
• Owns all audit, review and claims processes for assigned book of business.
• Analyzes data to draft client service plans, stewardship reports, and other meaningful reports tailored to the needs of the client and circumstances of the presentation.
• Manages and develops strong personal relationships with appropriate insurance carrier personnel.
• Skilled at forecasting industry trends to predict needed changes in client strategies.
• Reviews changes in carrier offerings and policies and relays information to the larger service team.
• Mentors or formally directs the work of more junior team members including Account Coordinators, Account Managers, and Senior Account Managers.
• Facilitates and collaborates with account team on the agency’s renewal strategy.
• Creates complex risk-management strategies for accounts and other team members to attract and retain large client accounts.
• Partners with industry and carrier experts to deliver strategy and solution options to clients and the broader agency.
• Conducts book reviews to determine which accounts need an in-person risk assessment or client meeting to support agency retention.
• Other duties as assigned.
• Some travel may be required.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees