Senior Account Director

VaynerMedia•New York City, NY

11d

About The Position

VaynerX ( https://vaynerx.com ) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. ABOUT VAYNERMEDIA VaynerMedia is a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned company was founded in 2009 by Gary Vaynerchuk, and has offices in New York, Los Angeles, Toronto, Mexico City, London, Amsterdam, Singapore, Delhi, Kuala Lumpur, Bangkok, Tokyo, and Sydney. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies. We’re looking for a Senior Account Director with a keen understanding and love of social media and exceptional client relationships skills to drive growth and integration. You must LOVE all things social, possessing deep social media expertise as a practitioner and someone who is passionate about the role social can play in building brands and connecting to audiences in an authentic way. This is an always on role that moves daily and will put you at the epicenter of culture.

Requirements

Agency experience, working to help deliver culturally relevant work
Experience in driving best practice, award winning social media work, with a real love for social and a strong understanding of relevant social media platforms.
Experience managing a team as an empathetic leader who always has time for their team.
Strong gravitas and the ability to build and maintain relationships with senior clients, building trust in the accounts offering, with a track history of creating long-lasting, beneficial alliances with clients.
A real team player with a client centric focus who possesses the ability to build strong and effective working relationships with your teams and colleagues.
A cool, calm and collected approach to problem-solving and ability to thrive

Responsibilities

Build valuable long term client relationships, working with senior clients who understand the broader strategic opportunities of an audience lead, digital first approach and the role it can play in driving business results.
Act as the escalation point for your day to day clients for any issues within your teams, taking a problem-solving attitude and approach.
Help drive regular agency reviews with the client, ensuring that they effectively illustrate the agency's capabilities and successes in meeting client’s goals.
The brand guardian - knowing what keeps your clients awake, knowing their competitors and keeping your teams up to speed on the latest trends and developments in their sectors.
Assist in the development of key account plans that identify client needs, highlighting areas for support internally in order to help drive continued growth and client confidence.
Oversee the execution of projects, working closely with your Project Management leads to ensure the team are clear on the tasks at hand to make it successful.
Collaborate with SVP/VP leads on P&L development, revenue maintenance, and staffing recommendations that fit within budget.
Directly line manage or indirectly manage all client partnership team members within your client portfolios, providing regular feedback loops for growth.
Collaborate with the team leaders in other departments (Strategy, Creative, Production, Project Management, Analytics/Insights, Media) to improve and execute on client deliverables, process, and output.
Consistently deliver independent thought leadership and innovation to both clients and the larger organization.
The account cheerleader - Promoting the work you are doing across the agency, keeping everyone informed and excited about the great work the team is doing on various platforms, driving relevant recognition, PR, awards etc.