We are looking for an exceptionally motivated, talented, and experienced Senior Accessibility Product Manager Technical with strong customer obsession and a track record innovation in developing accessible user interfaces, to join the Trust, Privacy, and Accessibility team within Devices & Services. You will work with teams across Devices & Services to raise the bar on the accessibility of our offerings, including inventing new ways for customers with disabilities to interact with our diverse set of devices and services offerings. You will maintain and raise the bar on our internal accessibility standards. You will also lead projects staffed both with our accessibility engineering team, as well as those staffed by engineering partner teams within Devices & Services, to deliver accessibility solutions to ship across the half a billion devices Amazon has shipped over the past 15 years. This role requires a high degree of autonomy, drive, and the ability to problem solve. You will be well suited to this role if you are customer-focused, resourceful, team-oriented, and have an ability to work independently under time constraints. You will work and influence internal and external stakeholders, manage cross functional programs, and be able to help prioritize amidst ambitious goals and timelines.

  • Reviewing product roadmaps across Devices & Services, and drafting proposals for how to best address accessibility in those roadmaps
  • Managing and participating in accessibility initiatives such as our Accessibility Bar Raiser program and Trust by Design accessibility reviews
  • Drafting and presenting specific proposals for new accessibility features to leadership
  • Working with user research to better understand user needs and desires, and how well particular designs and approaches are accepted by customers
  • Working with accessibility engineering and prototyping to explore accessible user interaction models
  • Working with QA to provide guidance on issue priorities
  • Maintaining and enhancing our internal accessibility requirements and FAQs
  • Experience owning/driving roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience managing technical products or online services
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
  • 7+ years of product or program management, product marketing, business development or technology experience
  • Bachelor's degree
  • Deep understanding of disability needs and accessibility solutions
  • Track record of delivering accessible products and assistive technologies
  • Strong understanding of technical accessibility standards
  • Experience with Generative AI tools, both for efficiency gains and use in prototyping
  • Medical benefits
  • Financial benefits
  • Equity options
  • Sign-on payments
  • Full range of employee benefits
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