Senior Accessibility Analyst, Workplace Investing

Fidelity Investments • Merrimack, NH

136d • Hybrid

About The Position

Fidelity Investments is seeking a senior digital accessibility analyst who is passionate about building inclusive, barrier-free digital experiences for end users. In this role, you'll be part of a dynamic enablement squad within our matrixed, agile organization—partnering closely with product teams to integrate accessibility into fast-paced development cycles. You'll thrive in an environment that values collaboration, continuous learning, and empowering teams to deliver products that meet the highest accessibility standards. The ideal candidate for this role is an accessibility generalist with a proactive approach and a broad skillset who is capable of adapting to a wide range of responsibilities. If you have experience with digital accessibility consulting, creating accessible documentation, and collaborating with sales, legal and procurement teams to respond to RFPs and draft contract language that ensures accessibility compliance, then this role might be for you!

Requirements

• Minimum of 5 years of experience in digital accessibility as a consultant, analyst, domain advisor, program manager or similar role.
• In-depth knowledge of the Web Content Accessibility Guidelines (WCAG 2.2), Section 508 of the Rehabilitation Act, and Title II of the Americans with Disabilities Act.
• Ability to identify and prioritize accessibility barriers while providing solutions for removing them from designed and developed products.
• Bachelor's degree in a related field.

Nice To Haves

• Proficiency with creating, testing, and remediating PDFs and other document types for accessibility compliance.
• Experience using Microsoft Office and Adobe InDesign accessibility features.
• Knowledge of PDF/UA and Matterhorn Protocol.
• Experience with document remediation applications (like PAC3, Crawford AccessibilityNow, CommonLook Validator, CommonLookPDF, or the like).
• Partnering with sales and product teams to draft responses to RFP inquiries about the accessibility of digital products and services.
• Collaborating with legal teams to incorporate accessibility language into service agreements and scope of work documents.
• Interacting with procurement to craft and/or evaluate accessibility conformance reports (ACRs/VPATs).
• Experience leading and maintaining ongoing communications between client and service provider while managing escalations and resolutions.
• Engaging with product teams to evaluate critical metrics of accessibility programs to identify risks, dependencies and opportunities for improvement.

Responsibilities

• Integrate accessibility into fast-paced development cycles.
• Identify and prioritize accessibility barriers while providing solutions for removing them from designed and developed products.
• Create inclusive and accessible digital experiences that deliver on product, technology and Fidelity goals.
• Work with product area, chapter and squad leaders to deliver a cohesive customer experience across products and channels.
• Establish relationships with peers and executives.
• Assist with quarterly planning activities and ongoing prioritization of squad backlog.
• Identify, define and articulate strategic accessibility initiatives/roadmaps for the squad.
• Effectively present information and roadmap progress to Product Area and Domain leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree