Senior Academic Program Coordinator (Hybrid)

University of California, Irvine • Irvine, CA

2d • Hybrid

About The Position

The Senior Academic Program Coordinator in the Department of Chemical & Biomolecular Engineering (CBE) reports to the Chief Administrative Officer (CAO) and uses skills as a seasoned, experienced student services professional to independently manage student services at the department level. The Senior Academic Program Coordinator is responsible for the general oversight and implementation of all academic, administrative and co-curricular aspects of program management, student affairs, and delivery of content and services for the CBE programs. The Senior Academic Program Coordinator advises students and resolves student services-related issues on the full range of academic issues inherent within the department. The Senior Academic Program Coordinator leads in the implementation of program policies and procedures and is accessible to and engaged closely with students; works very collaboratively with department faculty and staff, and school and campus staff. Advises faculty and program constituents on a variety of student issues, provides guidance on issues requiring in-depth knowledge of specialized programs and manages the CBE graduate student experience from orientation through graduation while providing substantive advising and support. Administers funds for student programs. Develops and administers social media goals of the department in collaboration with leadership. Works with the CBE management to recommend changes to policies, practices, and procedures. Serves and participates in special projects and or other duties as assigned.

Requirements

• Knowledge of advising and counseling techniques.
• Knowledge of University-specific computer application programs and pertinent databases.
• knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
• Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility / authorization for international students and scholars.
• Ability to multi-task; verbal and written communication skills.
• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
• Effective interpersonal skills.
• Multicultural competencies; ability to work with diverse populations.
• Basic knowledge of student immigration and visa processes pertaining to international students and scholars.
• Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
• Skills in service orientation, organization, active listening, and critical thinking.
• Knowledge of University processes and procedures.
• Understanding of University rules and regulations.
• INTERPERSONAL COMMUNICATION: Must be able to positively and constructively communicate and interact with others at work.
• CONFIDENTIALITY: Must be able to maintain confidentiality and use discretion in handling position responsibilities.
• ORGANIZATIONAL SKILLS: Must be able to organize, track, and report on job tasks readily. Must maintain proper files and reports on all job functions.
• WRITTEN COMMUNICATION: Proficient command of written English. Writing, editing, and proofreading skills and the ability to compose letters, memoranda, and other documents using word-processing, spreadsheet, and database software.
• TECHNICAL SKILLS: Willingness to take initiative in learning new business systems and needed business skills. Experience with providing financial account projections, analysis and reports.
• Working knowledge of computer software and online programs including the following: Microsoft Office (Word, Excel, PowerPoint, Outlook). Adobe Acrobat, Firefox, Date Warehouse Experience working with Engineering Student Database.
• Working experience with student admissions process and programs using admissions platforms
• Working experience with the accreditation review process.
• Bachelor's degree in related area and / or equivalent experience / training
• Student advising experience at a MS and or PhD program level

Nice To Haves

• Experience working with Graduate Database, SLATE and fellowship systems.
• Working experience with foreign student visa process.
• Working experience with a wide range of student funding sources and methods
• Working experience providing support to student support through a wide range of topics, ranging from the admissions process, tuition, tutoring, academic support and resources available, leaves, university guidelines and policies.
• Working knowledge of FERPA guidelines.
• Experience in content generation, copywriting and editing for print, web design, and/or social media.

Responsibilities

• general oversight and implementation of all academic, administrative and co-curricular aspects of program management, student affairs, and delivery of content and services for the CBE programs
• advises students and resolves student services-related issues on the full range of academic issues inherent within the department
• leads in the implementation of program policies and procedures
• manages the CBE graduate student experience from orientation through graduation while providing substantive advising and support
• administers funds for student programs
• develops and administers social media goals of the department in collaboration with leadership
• works with the CBE management to recommend changes to policies, practices, and procedures
• serves and participates in special projects and or other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees