Semiconductor Equipment Order Management III

Applied MaterialsBoise, ID
1d

About The Position

Manage and maintain accurate customer forecast in ERP systems and customer supplier portals Partner closely with Sales, Finance, Manufacturing, and Logistics to ensure customer requirements and stakeholder commitments are met Create and maintain Sales Opportunities, Quotations, and Sales Orders in SAP CRM Handle complex customer inquiries and drive resolution to solve issues independently Review order and shipment documentation to ensure compliance with tax, trade, and internal policy requirements Proactively coordinate shipment readiness across multiple global sites to support on-time delivery and revenue recognition Maintain excellent communication and relationships with internal and external stakeholders Ensure all required documentation is secured and retained to support timely billing, revenue recognition, and audits Identify process enhancement opportunities and contribute to continuous improvement projects Knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Requirements

  • Experience in Order Management, Project Coordination, or Customer Operations, ideally within semiconductor, manufacturing, or technology environments
  • Strong business acumen and understanding of how orders, revenue, logistics, and customer commitments connect
  • Experience working in ERP systems (SAP preferred) and comfort navigating complex data
  • High attention to detail paired with the ability to see the bigger business picture
  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
  • Clear, confident communication skills with both customers and internal stakeholders
  • Explains difficult or sensitive information; works to build consensus
  • Knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Responsibilities

  • Manage and maintain accurate customer forecast in ERP systems and customer supplier portals
  • Partner closely with Sales, Finance, Manufacturing, and Logistics to ensure customer requirements and stakeholder commitments are met
  • Create and maintain Sales Opportunities, Quotations, and Sales Orders in SAP CRM
  • Handle complex customer inquiries and drive resolution to solve issues independently
  • Review order and shipment documentation to ensure compliance with tax, trade, and internal policy requirements
  • Proactively coordinate shipment readiness across multiple global sites to support on-time delivery and revenue recognition
  • Maintain excellent communication and relationships with internal and external stakeholders
  • Ensure all required documentation is secured and retained to support timely billing, revenue recognition, and audits
  • Identify process enhancement opportunities and contribute to continuous improvement projects
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