Selling Sales Manager - Southwest, Houston

Star Furniture•Houston, TX

34d

About The Position

We are seeking Selling Sales Managers (SSM) eager to join our team and build their High-Performing Sales Teams. Ideal candidates will not only have a passion for achieving individual sales goals and Key Performance Indicators (KPIs) themselves, but also an strong desire to be a coach, mentor, and trainer of their own Team of Sales Consultants and Interior Designers in the Showroom. This role is crucial for driving Star Furniture's sales growth by optimizing our organizational effectiveness and nurturing our talent.

Requirements

High School Diploma, GED, or the ability to read, write, and perform mathematics at these levels is required.
Minimum of 3 to 5 years' experience of proven success in a Retail Sales environment, either in a "Big Box" or smaller multi-unit organization.
Minimum of 1 to 3 years leading a Sales Team, preferably in commissioned sales.
Proven experience being successful in a commission-based compensation structure.
Leadership: You possess strong leadership skills, capable of driving Sales initiatives that align with Store and Company goals.
Adaptive: You thrive in dynamic environments, demonstrating flexibility and a capability to adjust to changing priorities and conditions.
Proactive: You actively identify and address issues before they escalate, constantly seeking ways to improve processes and encourage innovation in our Guest experience.
Resilient: You maintain a positive attitude and steady performance, even under pressure.
Teamwork / Collaboration: Experienced in working with team members, guests, and external vendors to achieve business goals.
Ethical: You uphold the highest standards of integrity and respect, serving as a role model in aligning with the company's values.
Communicative: With exceptional communication skills, you convey information effectively across diverse audiences.

Nice To Haves

Bachelor Degree in Business Management, Marketing, Design or related field is highly desirable.

Responsibilities

Develop a Successful, High-Performing Sales Team within the Store
Participate in the interview and selection process for Store Sales Consultants and/or Interior Designers.
Collaborate with the General Manager to set Annual and Monthly goals and objectives with each Sales Consultant, while monitoring progress against these goals and their established Key Performance Indicators (KPIs).
Conduct weekly 1-on-1 Coaching sessions with each Sales Consultant in the Store, recognizing their success and coaching on their areas for improvement.
Conduct on-the-floor observations of Sales Consultants during the Sales Process, offering information assistance, product/service knowledge, and sales techniques which provide results.
When necessary, work with the General Manager and Human Resources in developing and delivering Performance Improvement Plans (PIPs) to change behaviors and improve performance of the Sales Team.
Display excellence in the Sales Process by reserving a position in the PERQ System, taking individual Guests through the "Why Star?" Value proposition and Sales Process, closing sales, and completing follow-up ordering in the AS400 System.
Meet and exceed personal Sales KPIs, including monthly and year-to-date (YTD) sales volumes, percentage of Piece-of-Mind protection plan, close rate, etc.
Drive sales on all promotional items and products of focus.
Open the Store and perform other General Manager responsibilities, when the General Manager is scheduled off or requires assistance.
Work with Guest Services Associates to follow-up on Guest delivery or other Guest issues.
Other duties as assigned.