The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
Drives store sales and growth by personally selling to customers
Proactively engages with customers, reads cues and responds effectively
Provides customers with the perfect bra fit by asking effective questions
Converting returns, offers and other promotions into larger sales
Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
Reinforces customer buying decisions at checkout and encourages purchase of additional items
Recovers cash wrap selling zone and "go-backs"
Processes merchandise to be floor ready and maintains back room and under stock to brand standards
Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
Executes floorset proficiently
Understands and adheres to brand standards
Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
Driving top line store sales results and growing the business through action and productivity
Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
Taking initiative to recover and replenish merchandise, so it is available to sell
Understanding and adhering to visual merchandising brand standards
Assisting in housekeeping of sales floor and communicating maintenance issues
Keeping an awareness of, and building personal capability in, loss prevention
Reinforcing store strategy to reduce shrink
Supporting all activities related to providing a safe working environment
Understanding and demonstrating Company values
Building loyalty through our Rewards Program
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Exhibits an authentic desire to exceed the customer's expectations
Demonstrates a sense of urgency
Has a healthy, competitive spirit, while maintaining a team focus
Is resilient and bounces back quickly from setbacks
Pursues opportunities to take on more responsibility
Seeks out coaching from leaders and peers to improve productivity; leads own learning
Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
Proven ability to meet or exceed goals preferred
40% Associate Discount
Free Mental Health (EAP) benefits for you and those who live with you