Selling Associate-Quaker Bridge

About the position

Victoria's Secret & Co. is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converts returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and 'go-backs'
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Executes floorset proficiently and understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
• Maintains a focus on bras as the premier product differentiator, to build loyalty and support our 'Best at Bras' culture
• Prepares for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Takes initiative to recover and replenish merchandise, so it is available to sell
• Understands and adheres to visual merchandising brand standards
• Assists in housekeeping of sales floor and communicates maintenance issues
• Keeps an awareness of, and builds personal capability in, loss prevention
• Reinforces store strategy to reduce shrink
• Supports all activities related to providing a safe working environment
• Understands and demonstrates Company values
• Builds loyalty through our Rewards Program

Requirements

• Exhibits an authentic desire to exceed the customer's expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Benefits

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay