Extra Space Storage-posted about 1 year ago
Full-time • Entry Level
Cranbury Township, NJ
1,001-5,000 employees
Warehousing and Storage

As a Customer Service Representative at Extra Space Storage, you will be part of a diverse team within a company that values excellent culture and work/life balance. This full-time position offers competitive wages, opportunities for career development, and a commitment to customer service excellence. You will work in a supportive environment that encourages growth and provides a structured schedule with evenings off and no work on Sundays.

  • Provide excellent customer service.
  • Meet sales goals through unit rentals, unit insurance, and moving supplies.
  • Guide new customers through rental processes and agreements.
  • Maintain facilities by sweeping, mopping, changing light bulbs, etc.
  • Work independently on daily tasks as well as cooperate with team members.
  • May be required to run errands for the facility and travel to other store locations.
  • 1+ year of customer-facing employment experience.
  • Strong computer skills.
  • Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • High school diploma or GED equivalent.
  • Experience in sales, retail, hospitality, or property management roles.
  • Work/life balance with 5 days a week and evenings off.
  • Outstanding company culture with growth opportunities.
  • Competitive starting pay with monthly bonus opportunities.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRA Healthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts on various products and services.
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