Self-Pay Analyst -- Patient Financial Services

Vancouver Clinic • Vancouver, WA

1d • $36 - $45 • Onsite

About The Position

Join the growing Patient Financial Services team as a Self-Pay Analyst Compensation: $35.70-$44.75 and placement in the range depends on an evaluation of experience Location: The VIC (18110 SE 34th Street – Vancouver, WA 98683) Schedule: Monday through Friday, 8:00a-5:00p In this role you will analyze self-pay account data to identify trends, resolve issues, and improve payment outcomes. This role supports revenue cycle optimization through collaboration, workflow monitoring, and process improvement initiatives. To be successful in this role you will need strong analytical skills, the ability to clearly communicate, and have solid knowledge of medical billing and coding. Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic. The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job. We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information. Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements. Vancouver Clinic CARES! Compassion. Advocacy. Respect. Excellence. Safety. Our mission is to provide a culture of compassion and respect for our patients and for one another, while delivering excellent high-quality care. Our employees are vital to our growth and progress, and with that objective we embrace diversity and endeavor to create conditions that provide everyone with an equal opportunity to succeed in a safe environment. If your passion lies in helping others, we invite you to apply with us today!

Requirements

• Bachelor’s degree in health care or business-related field preferred
• Minimum of 4 years of experience in health information management or collections management with customer service required
• Experience with physician practice management software required. Epic experience preferred.
• Professional use of financial reporting and use of spreadsheets
• Highly skilled in prioritizing, organizing, planning, and communicating
• Proficient with Microsoft Office Suite with excellent Excel and presentation skills

Nice To Haves

• Epic experience preferred.

Responsibilities

• Analyze self-pay and bad debt trends and identify root causes and improvement opportunities.
• Monitor collection trends and provide actionable insights.
• Complete self-pay audits and research assignments.
• Maintain current knowledge of self-pay policies, contracts, and regulatory billing requirements, including credits/refunds.
• Partner with other PFS teams to resolve issues and improve processes.

Benefits

• Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
• We also offer a 401k retirement plan, with employer contributions after your first year of employment.
• Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years.
• PTO and Personal Time accruals are pro-rated by FTE/hours worked.
• Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked.
• Employees will also enjoy up to six paid holidays per year, depending on schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees