Self-Pay Analyst -- Patient Financial Services
About The Position
Join the growing Patient Financial Services team as a Self-Pay Analyst In this role you will analyze self-pay account data to identify trends, resolve issues, and improve payment outcomes. This role supports revenue cycle optimization through collaboration, workflow monitoring, and process improvement initiatives. To be successful in this role you will need strong analytical skills, the ability to clearly communicate, and have solid knowledge of medical billing and coding. Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic.
Requirements
- Bachelor’s degree in health care or business-related field preferred
- Minimum of 4 years of experience in health information management or collections management with customer service required
- Experience with physician practice management software required.
- Epic experience preferred.
- Professional use of financial reporting and use of spreadsheets
- Highly skilled in prioritizing, organizing, planning, and communicating
- Proficient with Microsoft Office Suite with excellent Excel and presentation skills
Nice To Haves
- Epic experience preferred.
- Bachelor’s degree in health care or business-related field preferred
Responsibilities
- Analyze self-pay and bad debt trends and identify root causes and improvement opportunities.
- Monitor collection trends and provide actionable insights.
- Complete self-pay audits and research assignments.
- Maintain current knowledge of self-pay policies, contracts, and regulatory billing requirements, including credits/refunds.
- Partner with other PFS teams to resolve issues and improve processes.
Benefits
- Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
- We also offer a 401k retirement plan, with employer contributions after your first year of employment.
- Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years.
- PTO and Personal Time accruals are pro-rated by FTE/hours worked.
- Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked.
- Employees will also enjoy up to six paid holidays per year, depending on schedule.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
