Self-Parking Ambassador - Aria

MGM Resorts International

82d • $14

About The Position

As a Parking Ambassador at Aria, you will set the stage for each guest’s arrival with your welcoming smile and exceptional service. By anticipating needs and delivering fast, efficient assistance, you’ll create a smooth and memorable experience that reflects the energy and sophistication of our resort.

Requirements

• High School Diploma or GED required.
• 6+ Months of Prior Relevant Guest Service Experience preferred.
• Previous experience working in a resort setting preferred.

Responsibilities

• Warmly welcome all arriving guests at the parking entrance, delivering courteous, efficient, and enthusiastic valet services.
• Navigate a fast-paced environment by following established procedures and exercising sound judgment to manage traffic flow and prevent congestion.
• Act as a property ambassador by being well-versed in hotel amenities and offerings, as well as knowledgeable about local attractions, events, and activities to accurately assist guest inquiries.
• Address and resolve guest concerns within assigned authority, escalating to a supervisor when necessary.
• Promptly report any suspected thefts or missing items to supervisory staff and hotel security for proper investigation.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off-shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees