Self-Checkout Host

Sprouts Farmers Market • Decatur, GA

75d

About The Position

As a Self-Checkout Host at Sprouts Farmers Market, you are the face of the company, delivering exceptional customer service, while our customer's scan and self-pay for their basket. You will oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service. Your role includes assisting customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process. You will serve multiple customers at once and anticipate issues before they occur, answer questions, and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.). You will monitor scanning activity to ensure scanning accuracy, invite Sprouts customers to use self-checkout lanes, and maintain knowledge of weekly ad items, promotions and events. Additionally, you will ensure that self-checkout areas are always maintained in a clean and orderly condition, and execute all other related duties as assigned. Finally, you will thank customers as they leave the self-checkout area.

Requirements

• Be 18 years of age, and have a high school diploma or GED equivalent.
• Previous experience in a retail, customer service, or sales environment; 1-2 years of cashier experience preferred.
• Have a positive attitude and the ability to positively interact with our customers.
• Be able to operate front end equipment; register, calculator, scanner.
• Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
• Have good communication skills, and the ability to take direction and participate in a team environment.
• Be able lift/carry product horizontally/vertically weighing up to 30 lbs., from 36" to 24", for a distance up to 3 feet for up to 50 hours without mechanical assistance.
• Be able to use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
• Have strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills.

Responsibilities

• Oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service.
• Assist customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process.
• Serve multiple customers at once and anticipate issues before they occur.
• Answer questions, and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.).
• Monitor scanning activity to ensure scanning accuracy.
• Invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes.
• Maintain knowledge of weekly ad items, promotions and events; provide direction of product location throughout the store.
• Ensure that self-checkout areas are always maintained in a clean and orderly condition, and execute all other related duties as assigned.
• Thank customers as they leave the self-checkout area.

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!
• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees