Self-Checkout Host

Sprouts Farmers Market • Queen Creek, AZ

75d

About The Position

Do you enjoy working in a fast-paced environment, and handling multiple tasks at once? Do you have a passion for delivering an extraordinary customer service experience while working in a friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as a Self-Checkout Host! As a Self-Checkout Host at Sprouts Farmers Market, you are the face of the company, delivering exceptional customer service, while our customer's scan and self-pay for their basket. Oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service. Assist customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process. Serve multiple customers at once and anticipate issues before they occur. Answer questions, and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.). Monitor scanning activity to ensure scanning accuracy. Invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes. Maintain knowledge of weekly ad items, promotions and events; provide direction of product location throughout the store. Ensure that self-checkout areas are always maintained in a clean and orderly condition, and execute all other related duties as assigned. Thank customers as they leave the self-checkout area.

Requirements

• Be 18 years of age, and have a high school diploma or GED equivalent.
• Previous experience in a retail, customer service, or sales environment; 1-2 years of cashier experience preferred.
• Have a positive attitude and the ability to positively interact with our customers.
• Be able to operate front end equipment; register, calculator, scanner.
• Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
• Have good communication skills, and the ability to take direction and participate in a team environment.
• Be able lift/carry product horizontally/vertically weighing up to 30 lbs., from 36” to 24”, for a distance up to 3 feet for up to 50 hours without mechanical assistance.
• Be able to use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
• Have strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills.

Responsibilities

• Oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service.
• Assist customers as they scan, weigh, bag and pay for their own items.
• Serve multiple customers at once and anticipate issues before they occur.
• Answer questions, and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.).
• Monitor scanning activity to ensure scanning accuracy.
• Invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes.
• Maintain knowledge of weekly ad items, promotions and events.
• Provide direction of product location throughout the store.
• Ensure that self-checkout areas are always maintained in a clean and orderly condition.
• Execute all other related duties as assigned.
• Thank customers as they leave the self-checkout area.

Benefits

• Competitive pay.
• Sick time plan that you can use to support you or your immediate families health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member in your household on all purchases made at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company paid life insurance.
• Contests and appreciation events throughout the year full of prizes, food and fun!
• Bonus based on company and/or individual performance.
• Affordable benefit coverage, including medical, dental and vision.
• Health Savings Account with company match.
• Pre-tax Flexible Spending Accounts for healthcare and dependent care.
• Company paid short-term disability coverage.
• Paid parental leave for both mothers and fathers.
• Paid holidays.
• Get Paid Every Day! Sprouts Farmers Market offers DailyPay.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED