Self-Checkout Attendant

Brookshire Grocery CompanyBossier City, LA
3dOnsite

About The Position

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact. Here’s what sets us apart: Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage. Flexibility and freedom: Paid time off to relax, recharge, and enjoy life. Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to. Savings for your lifestyle: Exclusive employee discounts on the things you need most. Investing in your dreams: Scholarships and educational support to fuel your growth. Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun. When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins. Job Summary: Engages with customers, provides efficient checkout services, communicates grocery carry out services, and monitors the self-checkout lanes. Maintains proficiency regarding transactions and accuracy of tender. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

Requirements

  • Basic knowledge of cash register.
  • Basic knowledge of tender policies and procedures.
  • Basic mathematical and counting skills.
  • Ability to learn new technology systems, methods and processes.
  • Ability to remain courteous with customers at all times.
  • Ability to communicate effectively with customers and partners in written and verbal form.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to maintain a high level of accuracy.
  • Ability to work flexible schedules including nights, weekends, and holidays.
  • Must possess strong communication skills and the ability to achieve positive outcomes in all customer interactions.
  • Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
  • Must report any potential hazards that cannot be immediately remedied to a supervisor.
  • Minimum three months of service as a cashier, office, or management experience recommended.
  • Minimum of 18 years of age required.
  • Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
  • TABC/LACT/AATC certification required where applicable.
  • Continuously required to use close vision, distance vision, depth perception or the ability to focus.
  • Continuously required to talk and hear.
  • Continuously required to use hands for reaching, touching or handling.
  • Continuously required to use fine finger movements (ex. sorting and typing).
  • Continuously required to stand or walk.
  • Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
  • Frequently required to bend, kneel or squat.
  • Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
  • Occasionally required to climb, balance, stoop or crawl.
  • Attendance at work is required.

Responsibilities

  • Maintains a consistent position at the entrance of the self-checkout lane when not assisting customers.
  • Directs and invites customers to use self-checkout lanes based on availability and payment method options.
  • Resolves varying customer interventions accurately and with a sense of urgency.
  • Closely monitors all transactions for accuracy.
  • Role model for “Jump-Over-the-Counter Service Excellence”
  • Monitors, scans, and labels items on the bottom of the shopping cart.
  • Communicates customers needing carry out assistance to courtesy clerks.
  • Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
  • Complies with all Company policies and procedures.
  • Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.

Benefits

  • Comprehensive medical, vision, dental, and prescription coverage.
  • Paid time off to relax, recharge, and enjoy life.
  • 401(k) plan to help you build a solid future that the Company contributes to.
  • Exclusive employee discounts on the things you need most.
  • Scholarships and educational support to fuel your growth.
  • Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.
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