Select Account Manager (Detroit, MI)

Ford Motor • Detroit, MI

10d • $72,480 - $162,120 • Hybrid

About The Position

Ford Pro Select Account Manager (Detroit, MI) We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification. In this position... The Select Account Manager (SAM) is responsible for leading the Ford Pro relationship with small/medium commercial customers within the Detroit, MI territory to grow the Ford Pro Business. The Select Account Manager will work directly with the Regional Sales Manager (RSM) on Sales Initiatives and Competitive Price Allowances (CPA) for Commercial Fleet Clients. The SAM will write and submit CPA proposals, meet competitive situations, grow customer base/sales and service their customers (Small-Fleets, Commercial, and Fleet Management Companies) while interfacing with various field personnel. In addition, the SAM will be expected to help facilitate and sell the end-to-end Ford Pro Solution package, this includes telematics, essentials, charging, and EV with the Ford subject matter expert in specific areas.

Requirements

• Bachelor's degree or equivalent combination of relevant education and experience.
• 1+ years of experience in the automotive industry
• Strong verbal, written, and presentation skills.
• Excellent customer relationship/interpersonal skills required to support direct customer contact.
• Candidates should be located in the greater Detroit, MI area

Nice To Haves

• 2+ year’s progressive knowledge of dealership operations.
• Fleet experience is strongly desired.
• 1+ year(s) sale experience desired
• Experience handling escalated issues is an asset
• Sales experience preferred as well as data driven decision making.
• Should have strong Product/Company/industry knowledge as well as Ford systems knowledge.
• Well-rounded business acumen

Responsibilities

• Manage Dealer & Leasing Company generated small fleet business.
• Responsible for informing and selling Ford Pro solutions to fleet customers with the goal of implementing new systems throughout our consumer base.
• Achieve objectives & key results with ICE / BEV vehicle sales, Charging, Telematics and Service solutions.
• Grow fleet sales from assigned account base of small commercial fleet customers through regular phone / email contact and occasional in person meetings to corporate offices.
• Develop written CPA offers as appropriate utilizing the online CPA systems and following up with accounts to ensure understanding and acceptance of offer.
• Utilize existing and approved Competitive Price Allowance (CPA) budgets to meet competitive situations and promote purchase of company’s products to assigned accounts.
• Understand future Ford vehicle product offerings, and any/all future improvements to Ford Pro system solutions to better assist in the sales process.
• Setup discussions with end users and subject matter experts at Ford who will assist with the Ford Pro solution selling.
• Aid with product, distribution, administrative and payment related issues as necessary.
• Liaison with Fleet Management Company personnel to write CPA proposals and establish direct fleet customer interface.
• Provide superior customer sales and service to all accounts.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level