SEIU Patient Unit Secretary
About The Position
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Responsibilities: Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality. SUPERVISION AND DIRECTION EXERCISED:None. May orient new Patient Unit Secretaries.MACHINES AND EQUIPMENT USED:Telephone, intercom, pneumatic tube system, copier, addrerssograph machine, computer terminal, shredder and fax machine.
Requirements
- High school education and 1 year of clerical experience, with demonstrated legible writing and verbal communication skills; or an equivalent combination of education and experience.
Nice To Haves
- Knowledge of medical terminology and basic computer skills preferred.
Responsibilities
- Transcription of patient care orders. Schedules tests and procedures with other departments. Completes and processes requisitions for tests, procedures and equipment.
- Obtains patient care equipment and/or supplies as requested by nurses and/or physicians. Notifies department of equipment that is in need of repair.
- Participates in patient admissions, discharges and transfers, according to unit requirements. Update patient care forms, e.g. patient census and diet order listing.
- Greets and receives visitors and staff in a professional manner, giving appropriate directions and guidance. Provides courteous and accurate telephone coverage. Takes and delivers messages. Triages problems to appropriate person or department.
- Maintains record of patient location when off unit.
- Communicates and works effectively with other departments on patient, staff and unit related matters. Follows directions of nurses, physicians and other authorized personnel during emergencies.
- Orders supplies/forms, assures their arrival and restocks appropriately.
- Maintains clean and orderly work environment.
- Provides assistance on other units as necessary.
- Assists with patient transport as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
