SEIU Patient Unit Secretary
About The Position
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Responsibilities: Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality. SUPERVISION AND DIRECTION EXERCISED:None. May orient new Patient Unit Secretaries.MACHINES AND EQUIPMENT USED:Telephone, intercom, pneumatic tube system, copier, addrerssograph machine, computer terminal, shredder and fax machine.
Requirements
- High school education and 1 year of clerical experience, with demonstrated legible writing and verbal communication skills; or an equivalent combination of education and experience.
Nice To Haves
- Knowledge of medical terminology and basic computer skills preferred.
Responsibilities
- Transcription of patient care orders. Schedules tests and procedures with other departments. Completes and processes requisitions for tests, procedures and equipment.
- Obtains patient care equipment and/or supplies as requested by nurses and/or physicians. Notifies department of equipment that is in need of repair.
- Participates in patient admissions, discharges and transfers, according to unit requirements. Update patient care forms, e.g. patient census and diet order listing.
- Greets and receives visitors and staff in a professional manner, giving appropriate directions and guidance. Provides courteous and accurate telephone coverage. Takes and delivers messages. Triages problems to appropriate person or department.
- Maintains record of patient location when off unit.
- Communicates and works effectively with other departments on patient, staff and unit related matters. Follows directions of nurses, physicians and other authorized personnel during emergencies.
- Orders supplies/forms, assures their arrival and restocks appropriately.
- Maintains clean and orderly work environment.
- Provides assistance on other units as necessary.
- Assists with patient transport as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
