SEIU Patient Unit Secretary

University of Rochester

78d • $18 - $25

About The Position

The University of Rochester is seeking a Patient Unit Secretary to provide clerical, receptionist, and customer service support on patient care units while maintaining confidentiality. This position is full-time, with a scheduled weekly hours of 40, and involves working rotating shifts. The role is essential in ensuring smooth operations within the nursing department, contributing to patient care and unit management.

Requirements

• High school education and 1 year of clerical experience.
• Demonstrated legible writing and verbal communication skills.
• Knowledge of medical terminology and basic computer skills preferred.

Responsibilities

• Provides clerical, receptionist, and customer service on patient care units while maintaining confidentiality.
• Transcription of patient care orders.
• Schedules tests and procedures with other departments.
• Completes and processes requisitions for tests, procedures, and equipment.
• Obtains patient care equipment and/or supplies as requested by nurses and/or physicians.
• Notifies department of equipment that is in need of repair.
• Participates in patient admissions, discharges, and transfers, according to unit requirements.
• Updates patient care forms, e.g. patient census and diet order listing.
• Greets and receives visitors and staff in a professional manner, giving appropriate directions and guidance.
• Provides courteous and accurate telephone coverage.
• Takes and delivers messages.
• Triages problems to appropriate person or department.
• Maintains record of patient location when off unit.
• Communicates and works effectively with other departments on patient, staff, and unit related matters.
• Follows directions of nurses, physicians, and other authorized personnel during emergencies.
• Orders supplies/forms, assures their arrival and restocks appropriately.
• Maintains clean and orderly work environment.
• Provides assistance on other units as necessary.
• Assists with patient transport as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1-10 employees