SEIU Patient Unit Secretary

University of Rochester

90d • $18 - $24

About The Position

The University of Rochester is seeking a full-time Patient Unit Secretary to provide clerical, receptionist, and customer service support on patient care units while maintaining confidentiality. This position is part of the NeuroMusc Nsg/SMH department and involves a rotating work shift. The role includes responsibilities such as transcription of patient care orders, scheduling tests and procedures, obtaining patient care equipment, participating in patient admissions, and maintaining communication with other departments. The ideal candidate will contribute to a welcoming and inclusive environment, embodying the university's commitment to Meliora - Ever Better.

Requirements

• High school education and 1 year of clerical experience.
• Demonstrated legible writing and verbal communication skills.
• Knowledge of medical terminology and basic computer skills preferred.

Responsibilities

• Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality.
• Transcription of patient care orders.
• Schedules tests and procedures with other departments.
• Completes and processes requisitions for tests, procedures and equipment.
• Obtains patient care equipment and/or supplies as requested by nurses and/or physicians.
• Notifies department of equipment that is in need of repair.
• Participates in patient admissions, discharges and transfers, according to unit requirements.
• Updates patient care forms, e.g. patient census and diet order listing.
• Greets and receives visitors and staff in a professional manner, giving appropriate directions and guidance.
• Provides courteous and accurate telephone coverage.
• Takes and delivers messages.
• Triages problems to appropriate person or department.
• Maintains record of patient location when off unit.
• Communicates and works effectively with other departments on patient, staff and unit related matters.
• Follows directions of nurses, physicians and other authorized personnel during emergencies.
• Orders supplies/forms, assures their arrival and restocks appropriately.
• Maintains clean and orderly work environment.
• Provides assistance on other units as necessary.
• Assists with patient transport as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1-10 employees