Segment CDP Platform Consultant & Architect

Capgemini • New York, NY

7d

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Role OverviewWe are seeking a Segment CDP Platform Consultant & Architect to lead the design, governance, and day-to-day operation of an enterprise Customer Data Platform (CDP) implementation. This role is hands-on and delivery-focused, owning CDP architecture, identity resolution, event instrumentation standards, audience activation, and data governance.
The ideal candidate has deep, practical experience operating CDPs (Segment, Tealium, mParticle, or similar) in production environments and can partner closely with engineering, marketing, analytics, and privacy stakeholders.

Requirements

• 8+ years of experience in MarTech, data platforms, or digital analytics
• 3+ years of hands-on experience with a CDP such as Twilio Segment, Tealium, or mParticle
• Strong experience with event tracking, schemas, and tracking plans
• Solid understanding of identity resolution and profile unification concepts
• Hands-on experience with SQL, JSON, and REST APIs
• Experience with server-side tracking and modern instrumentation patterns
• Proven experience with data quality monitoring and platform operations
• Strong understanding of privacy, consent management, and regulatory compliance

Nice To Haves

• Experience with warehouse-native CDP patterns and Reverse ETL tools
• Familiarity with analytics and activation platforms (email, paid media, personalization)
• Experience working in regulated industries
• CI/CD practices for tracking plans or data pipelines
• Experience coordinating with offshore or nearshore delivery teams

Responsibilities

• Design and maintain a canonical CDP data model
• Define and manage identity resolution strategies (profiles, ID stitching, merge rules)
• Establish event naming conventions, schemas, and property standards
• Define data dictionaries and governance standards
• Configure and manage CDP sources, destinations, and integrations
• Implement and enforce tracking plans and schema validation
• Build, manage, and optimize audiences, traits, and activation workflows
• Monitor platform health, data quality, and operational SLAs
• Own incident response, troubleshooting, and root-cause analysis
• Manage platform usage and cost optimization
• Operationalize consent management and privacy-by-design principles
• Implement role-based access controls and audit-ready governance guardrails
• Ensure compliant handling of PII and regulated data
• Partner with engineering teams on client-side and server-side instrumentation
• Support offshore or distributed delivery teams as needed
• Produce technical documentation, runbooks, and enablement materials
• Act as a trusted technical advisor to marketing, analytics, and product teams

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level