Security

The Scottsdale Resort & Spa • Scottsdale, AZ

371d

About The Position

The Security Officer is responsible for monitoring and patrolling the hotel property to ensure the safety of guests and employees while protecting hotel assets. This role involves maintaining a secure environment through protective and enforcement functions, responding to emergencies, and managing disturbances in a courteous manner.

Requirements

• High school diploma preferred.
• Prior law enforcement or military experience preferred.
• Thorough knowledge of the hotel layout and surrounding areas.
• Ability to effectively deal with customers, requiring patience and diplomacy.
• Strong verbal and written communication skills in English.
• Ability to work in a fast-paced environment under pressure.
• Proficient in operating a computer, printer, copier, and telephone.

Nice To Haves

• Experience in a security role or similar position.
• Knowledge of emergency procedures and fire prevention.

Responsibilities

• Monitor and patrol hotel property to ensure safety and security.
• Perform foot patrols, including walking and climbing stairs to identify potential security risks.
• Respond to emergencies and assist guests with safety issues, such as door lock problems.
• Handle violations of hotel policy and civil laws to maintain order.
• Answer security telephone and safety hotline calls, providing timely responses based on priority.
• Memorize and monitor life safety systems, including the layout of the building and locations of safety equipment.
• Receive, record, and store lost and found items, responding to guest inquiries about them.
• Escort guests and employees to parking lots as required.
• Report unsafe conditions and accidents to management.
• Assist Front Desk Personnel when needed.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED