Security Training & Development Manager - MGM Northfield Park

MGM Resorts International

1d • Onsite

About The Position

Join our team as a Training Development Partner and take charge of creating impactful training programs for our security operations! You'll oversee the development and implementation of training initiatives, providing guidance and support to both the training team and security staff. If you're dedicated to excellence and eager to foster a culture of continuous improvement, we want you to be a part of our team!

Requirements

• Bachelor’s degree or 4 years of work experience preferred.
• 1 year of prior relevant experience in training or instructional roles required.
• Must be at least 21 years of age.
• Experience working in a hotel/casino preferred.

Responsibilities

• Support the Security Team and assist operations management in identifying training needs and direction.
• Identify performance trends among security personnel and collaborate with management to address them.
• Lead the Customer Service vision for the Security Department creatively and innovatively.
• Act as the voice of the customer, translating their needs into exceptional security service.
• Provide implementation support for performance monitoring, coaching, and evaluation of security staff.
• Mentor and coach supervisory staff, promoting their development while fostering a positive image of evolving business practices in security.
• Develop new training programs and materials as needed, and coordinate training sessions for new and existing personnel.
• Work with operations management to schedule all training logistics, activities, and trainers.
• Continually evaluate training program effectiveness to ensure quality and consistency.
• Collaborate with management to develop and maintain the desired security culture.
• Serve as the Human Resources and Training contact between the Security Department and MGM Resorts Properties.
• Act as an information liaison to departments at properties we support.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Health & Income Protection Benefits (For eligible employees).
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts.
• Free meals in our employee dining room.
• Various programs and networking opportunities to help you get promoted.
• Volunteer opportunities to give back to the community.
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees