Security Technician II

Acadian Companies • Houma, LA

82d

About The Position

Acadian Total Security, a division of Acadian companies, has an immediate opening for a full-time Regional Security System Technician II in Houma, LA. Employee must be available for a rotating on-call schedule that may require employee to immediately come to work to handle technical issues.

Requirements

• High School diploma or GED.
• Must be PC literate with some familiarity with MS Word and Excel.
• Strong organizational skills.
• Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Must have State Level 1 and Level 2 installer license/certification.
• Minimum 3 years of experience installing Intrusion (security), Fire, CCTV, and Access Control systems.

Responsibilities

• Install, maintain, and trouble shoot alarm equipment issues.
• Maintain internal data regarding system set-ups, reporting, and notification for customers.
• Maintains or establishes customer relations through pro-active and effective communications with new or existing customers.
• Explain procedures related to monitoring alarms and processing alarms to customers.
• Diagnose and rectify customer issues with the purchasing and selection process of alarm equipment.
• Maintains spreadsheets, records, processes, procedures and documentation of system designs.
• Maintains vehicle inventory control of alarm equipment and all other products used by ATS.
• Maintains workplace cleanliness and makes sure that all equipment is maintained properly.
• Remains educated and informed of industry trends in products, procedures and services.
• Ensures that customer installations and issues are resolved promptly and professionally.
• Provides customer support on any and all issues experienced by ATS customers.
• Maintains all necessary reporting for administration.

Benefits

• $5,000 sign-on bonus for Licensed Technicians
• Employee Stock Ownership Plan, 401(k) or Roth options
• Medical, Dental, Vision, Life Insurance, etc.
• Opportunities for Advancement and Growth
• Promotion Plan
• Opportunity for Overtime
• Tools and Company Vehicle Provided
• Job Stability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED