Security Technician II

Acadian CompaniesHouma, LA
82d

About The Position

Acadian Total Security, a division of Acadian companies, has an immediate opening for a full-time Regional Security System Technician II in Houma, LA. Employee must be available for a rotating on-call schedule that may require employee to immediately come to work to handle technical issues.

Requirements

  • High School diploma or GED.
  • Must be PC literate with some familiarity with MS Word and Excel.
  • Strong organizational skills.
  • Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Must have State Level 1 and Level 2 installer license/certification.
  • Minimum 3 years of experience installing Intrusion (security), Fire, CCTV, and Access Control systems.

Responsibilities

  • Install, maintain, and trouble shoot alarm equipment issues.
  • Maintain internal data regarding system set-ups, reporting, and notification for customers.
  • Maintains or establishes customer relations through pro-active and effective communications with new or existing customers.
  • Explain procedures related to monitoring alarms and processing alarms to customers.
  • Diagnose and rectify customer issues with the purchasing and selection process of alarm equipment.
  • Maintains spreadsheets, records, processes, procedures and documentation of system designs.
  • Maintains vehicle inventory control of alarm equipment and all other products used by ATS.
  • Maintains workplace cleanliness and makes sure that all equipment is maintained properly.
  • Remains educated and informed of industry trends in products, procedures and services.
  • Ensures that customer installations and issues are resolved promptly and professionally.
  • Provides customer support on any and all issues experienced by ATS customers.
  • Maintains all necessary reporting for administration.

Benefits

  • $5,000 sign-on bonus for Licensed Technicians
  • Employee Stock Ownership Plan, 401(k) or Roth options
  • Medical, Dental, Vision, Life Insurance, etc.
  • Opportunities for Advancement and Growth
  • Promotion Plan
  • Opportunity for Overtime
  • Tools and Company Vehicle Provided
  • Job Stability

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

High school or GED

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