Security Team Specialist I - Second Shift - Pocasset Mental Health Center

Commonwealth of Massachusetts • Pocasset, MA

3d • Onsite

About The Position

The Department of Mental Health (DMH), Southeastern Area, Pocasset Mental Health Center is seeking a dynamic candidate to serve as a Security Team Specialist (STS I). The incumbent will perform security related duties to ensure the safety and security of the institution, and the population served. Monitor the safety of facility by patrolling building, grounds and adjacent areas. Incumbent will enforce Department of Mental Health Regulations and Policies.
Please Note: The selected candidate's work schedule will be 40 hours per week working the second shift (3:00pm-11:00pm) with Thursday and Friday off. The primary work location will be Pocasset; however, this position will support all sites in the Southeast Area as needed.

Requirements

• Ability to follow verbal or written orders and instructions.
• Ability to work independently or as a team member with minimal supervision.
• Ability to work long hours under severe weather conditions.
• Ability to interact with the clients, employees, visitors, and others having business with the Institution in a professional, controlled courteous manner under stressful and threatening conditions.
• Ability to deal with violent and verbally aggressive clients or other persons in a safe, efficient manner consistent with DMH Policies, Procedures, Regulations, and the General Laws of the Commonwealth.
• Ability to communicate clearly in verbal and written format. Knowledge of the principals of the correct usage of the English language.
• Ability to exercise discretion in receiving, handling and safeguarding confidential information, maintaining reports and files in accordance with regulatory strict statutory and policy requirements.
• Possession of a current and valid Class D Massachusetts Motor Vehicle Operator’s License required for this function.
• Applicants must have (A) at least one (1) year of full-time or equivalent part-time, experience in work involving the protection and/or security of buildings, equipment or individuals, or (B) any equivalent combination of the required experience and the substitutions below.
• Applicants applying for positions within the Department of Youth Services, Department of Mental Health and Department of Public Health are required to obtain and maintain a valid certification in Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and first aid.
• Additionally, applicants applying for positions within the Department of Youth Services are required to obtain and maintain a valid certification in crisis intervention and suicide prevention.

Nice To Haves

• Given population served, bilingual or multilingual candidates.
• Previous employment in the human service field and specifically experience with mental illness or other disabilities in a hospital setting.

Responsibilities

• Patrols the buildings and grounds at routine intervals by foot and motor vehicle in order to maintain site/facility safety and security and to detect and prevent criminal activity.
• Maintains order among visitors, clients and employees. Issues keys, photo identification cards and other means of access control. Operates and monitors electronic security and fire detection systems.
• Issues parking citations or takes other authorized action to control illegal parking on the roadways and parking lots of the Campus.
• Assists the Judicial system by the issuance of court papers to employees, clients, or as otherwise directed by the Director of Security or their designee. Provides security during court hearings by insuring a safe and secure hearing process.
• Organizes, participates and documents search procedures for missing clients and dependent persons. Maintains liaison with State Police, Federal and local Law Enforcement agencies through the Security Specialist chain of command structure.
• Responds to medical and psychiatric emergencies, assists in the coordination of emergency response services, assists local, State and federal agencies during disasters, performs routine inspections of fire alarms system and related equipment.
• Maintains accurate documentation of all investigations, inquiries, inspections and other safety/security. Prepares accurate and concise incident/accident reports consistent with the established Security Specialist reporting system as well as DMH incident reporting requirements. Maintains the daily security log. Uses and maintains computer-based information and reporting systems.
• Completes required mandatory classes offered by or as required by Staff Development, and the Director of Security, and the conduct’s investigations as required or directed by supervisors.
• Transport’s clients and patients in accordance with DMH policy and procedure.
• Immediately reports noteworthy events in a manner consistent with DMH Critical Communications Policy, Site/Facility administrative notification policies and procedures, and in accordance with directives to notify the Director of Security and/or Designee of any event affecting normal operation of the building. All events requiring Law Enforcement /Medical, or Fire response also need immediate notification to Security Director.
• Communicates with staff members and clients (patients) in a manner that is appropriate to age, cultural, and/or psychosocial need and can refer or direct individuals to an appropriate person, service provider, or agency.
• Performs other related duties as assigned.

Benefits

• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
• Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees