Security Systems Technician, NA

Vantage Data Centers

29d • Onsite

About The Position

The Security Systems Technician is responsible for monitoring and maintaining Vantage data centers security systems to ensure all customer security needs are met. This will involve project management activities for all security systems installs and any upgrades required. This role is on-site in San Antonio, TX. The role may travel up to 25% pending business needs.

Requirements

• DEC or equivalent work experience, in Information Technology preferred
• 5 + years of demonstrated ability/experience managing security systems, required
• 3+ years of demonstrated ability/experience with Access Control Systems (ACS), Video Surveillance System (VSS) required
• In-depth, hands-on expertise with all low-voltage security technologies (CCTV, access control, IP networking and structured cabling
• Experience designing security systems for new buildings or facilities, to include placement of access control systems, cameras, and call buttons
• Project management experience managing large scale projects with multiple deadlines and customers
• Strong computer skills including proficiency with Microsoft desktop and server operating systems, as well as Microsoft Office 365
• Working knowledge of networking concepts (IP addresses, MAC addresses)
• Genetec certification highly desired or the ability to obtain certification within 90 days of hire
• Experience with Traka Systems
• Data Center experience is strongly preferred, but not required
• Able to plan, coordinate, and prioritize feature work to meet business commitments
• Strong communication skills (verbal and written) with effectively communicate internally with team members as well as externally with vendors and other service providers.
• Travel is expected to be less than 25%, but may be higher during construction projects

Nice To Haves

• DEC or equivalent work experience, in Information Technology preferred
• Genetec certification highly desired or the ability to obtain certification within 90 days of hire
• Data Center experience is strongly preferred, but not required

Responsibilities

• Participate in project management for all security system installations and upgrades.
• Collaborate with other groups or departments during system design, implementation, and commissioning of new VDC buildings to ensure projects are completed per VDC standards and all timelines are met.
• Monitor and maintain data center's Security systems to ensure that all customers security needs are met and functional with maximum uptime.
• Generate reports as needed for VDC Audits and as required by customers.
• Prioritize work schedule to minimize impact on customers.
• Build, lead, and maintain access levels for all Vantage Data Centers.
• Retrieve video footage as requested or required for legal, law enforcement or operational review.
• Handle all service requests for site repairs and maintenance.
• Lead all security related vendors for installations, ongoing service, and repairs to ensure timeline execution.
• Hands-on troubleshooting and repair as needed.
• Document all critical evolutions, lessons learned, and find possible efficiency gains in processes
• Support, and monitor vendor activities ensuring work activities meet scope of work and follow established procedures
• Develop and implement Standard Operations Procedures
• Lead the tasks in accordance with client service level agreement.
• Respond as needed when system maintenance or complications arise
• Additional duties as assigned by Management

Benefits

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed