Security Supervisor

Chances

20d•$21

About The Position

In this key role, you will be an integral part of the security team, ensuring Gateway’s staff, property, company assets and valued guests are secure and protected at all times. You will also deliver a high level of customer service, support to staff, and provide accurate reports. The Security Supervisor maintains a presence, patrols gaming and guest activity; conducts door duty and crowd control, and escorts guests and employees as required. You will perform a number of varying duties throughout your shift, including controlling access to the facility and sensitive areas, escorting visitors, assisting departments, lost and found, monitoring alarm panels, controlling and issuing keys, writing reports, maintaining a daily log and conducting investigations. You may also be required to provide first aid and medical attention.

Requirements

A professional and welcoming energy for guests and your team.
Are self-motivated and can take initiative in resolving issues.
Can assess situations carefully and are sensitive in dealing with people.
Are confident with your judgement, can clearly convey your findings in writing.
Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 10 - 90 days of start in B.C.
Completion of Serving It Right prior to start date
Desire to move up within the company

Nice To Haves

Previous Security experience and Security training is a strong asset.

Responsibilities

Demonstrates emergency procedures and protocols.
Provides First Aid to guests and employees.
Ability to carry up to 25 lbs and use/learn techniques to preserve a safe environment.
Assists in maintaining accurate employee data records.
Retains a thorough and updated knowledge of company policies, procedures, and regulations for casino operations.