SECURITY SUPERVISOR (OPEN AVAILABILITY)

JRNL TWO BUNCH PALMS LLC•Desert Hot Springs, CA

12h•Onsite

About The Position

At Two Bunch Palms, we foster a creative, entrepreneurial and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a workplace Culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers within the company. Our associates are proud to work here!

Requirements

High School diploma or GED required
Three to five years of experience in Security
Knowledge of local, state, and federal laws pertaining to the activities of Security personnel (including OSHA, Hazardous Communications, and Blood borne Pathogen Exposure Control)
CPR Certified
Guard Card Holder
Excellent communication skills, both written & oral
Excellent customer service skills
Able to lift 30 to 50 pounds
Able to work weekends and holidays

Nice To Haves

Resort security experience preferred

Responsibilities

Performs day-to-day gatekeeper duties as needed. Such duties are greeting guests upon arrival, property patrolling, logs calls & gate activities and dispatches calls to other departments
As the Security Supervisor, understands that the security gate is the beginning of our guest’s arrival experience and must ensure that the entire Security Team provides a refined. Professional and friendly reception for all guests and associates.
Supervises, controls, and coordinates the job performance of security officers and Lead security officers
Prepares weekly schedules to be verified by the Front Office Manager and ensures schedules are implemented
Assists in hiring the new associates and trains them in the Security Department
Documents all delivery, employee and guests entry to the property.
Responds to emergency situations promptly, evaluates the nature & severity of the situation and responds and notifies appropriate management team members
Writes detailed incident reports regarding incidents of theft, injury, property damage and/or incident relating to an infraction of laws, company policies or breaches of security
Assists with investigations as directed
Conducts regular Security meetings
Oversees key control distribution & collection for associates and contractors
Patrols property for any safety and fire hazards
Oversees and practices safety & security procedures and policies and is the direct liaison with the Human Resources Manager for the resort’s safety committee
Personally practices and maintains the highest standards of professionalism & customer service when interacting with fellow associates, management, owners and guests.
Understands that the position will entail confidential matters related to Human Resources and General Manager that will require strict confidentiality
Performs other duties as assigned by the Front Office Manager, Human Resources Manager and General Manager